White Cap
A leading provider of construction and building materials, delivering comprehensive solutions.
Counter Sales Associate
Assist customers, process orders, and provide product expertise at the sales counter.
Job Highlights
About the Role
• Process orders, quote prices, and enter orders into the system. • Pull orders and provide order information to customers as required. • Communicate product features, benefits, and warranty policy information. • Offer technical advice, troubleshoot issues, and resolve customer problems. • Identify related products, add‑on extensions, and promote product promotions to upsell.
Key Responsibilities
- ▸order processing
- ▸order retrieval
- ▸product communication
- ▸technical support
- ▸upsell promotion
What You Bring
• Demonstrate exceptional customer service to walk‑in, phone, and will‑call customers. • Proven success providing excellent customer service. • Experience with sales order software, preferably Oracle. • Knowledge of construction and industrial products.
Requirements
- ▸customer service
- ▸oracle
- ▸sales order
- ▸construction
- ▸industrial
Benefits
White Cap provides comprehensive wellness and financial benefits, including medical, dental, vision, 401(k) match, tuition reimbursement, and generous paid time off such as maternity, parental, sick, and vacation leave. Since 2020 the company has doubled in size, offers unlimited career potential, and is certified as a Great Place to Work with an inclusive culture that celebrates individuality. With roughly 500 branches across North America, over 11,000 employees support about 200,000 customers. • Washington hourly pay range: $18.60–$25.00.
Work Environment
Field