Customer Service - Self Storage Manager

About the Role

Property managers operate independently across multiple locations, spending time both inside and outside facilities. They assess customers’ storage needs, recommend solutions, and sell packing and moving supplies. Daily duties include inspecting storage units to verify inventory and availability, auditing cash drawers, making bank deposits, and conducting payment reminder and collection calls. • Assess customer storage needs and sell packing/moving supplies • Perform daily unit inspections to maintain inventory and availability • Audit cash drawers, prepare bank deposits, and handle payment reminders/collections • Lift/move items up to 35 lb; walk outdoors up to 50% of shift, climb stairs, open large doors • Conduct cleaning, sweeping/mopping interior areas and maintain exterior curb appeal

Key Responsibilities

• ▸storage assessment
• ▸supplies sales
• ▸unit inspection
• ▸cash auditing
• ▸payments collection
• ▸facility maintenance

What You Bring

Physical demands require the ability to lift or move items up to 35 pounds and to walk around facilities, spending up to 50 % of the shift outdoors, including climbing stairs and opening large doors. The role also involves routine cleaning and maintenance tasks such as sweeping, mopping interior areas, and keeping exterior grounds and curb appeal free of debris. Candidates should have experience in customer‑service‑focused sales environments such as retail, restaurants, fast food, or other service‑based roles. A valid driver’s license and personal vehicle are required for traveling between work locations, with mileage reimbursement provided. • Prior customer‑service sales experience (retail, restaurant, etc.) required • Valid driver’s license and personal vehicle required (mileage reimbursed)

Requirements

• ▸customer service
• ▸sales experience
• ▸driver’s license
• ▸personal vehicle
• ▸heavy lifting
• ▸outdoor work

Benefits

Public Storage, the leader in the self‑storage industry, is actively hiring. The role offers an hourly wage of $14.00. Team members work flexible full‑time schedules between 9:30 a.m. and 6 p.m., with weekend availability until 5 p.m. Employees become eligible for full‑time benefits after averaging 20 + hours per week, which include medical, dental, vision, 401(k) match, paid time off, sick time, and flex spending accounts. Additional perks consist of company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for travel between properties, and performance‑based bonuses for property managers. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion. Applicants are invited to join the #1 team in the self‑storage industry. • Flexible full-time schedule (9:30 a.m. – 6 p.m., weekends until 5 p.m.) • Earn $14 per hour plus performance‑based bonuses • Full-time benefits after 20+ hours: medical, dental, vision, 401(k) match, PTO, sick time, flex spending • Company‑paid life and accidental death insurance, vendor discounts, mileage reimbursement

Work Environment

Field