Mustang Cat
Providing equipment, services, and solutions to industries like construction and energy.
Marine Service Supervisor
Supervise marine service shop, schedule techs, ensure safety, manage repairs
Job Highlights
About the Role
• Schedule technicians to efficiently expedite marine equipment repairs • Monitor shop expenses and technician overtime • Lead monthly safety and service meetings and maintain the branch safety folder • Maintain bulk oil records and enforce shop cleanliness standards • Oversee warranty repairs and ensure compliance with Caterpillar standards • Address and resolve customer complaints and service concerns • Ensure timely collection of all service invoices • Open, edit, review, and invoice work orders accurately • Communicate repair status with Product Support Sales Representatives and customers • Represent Mustang Cat professionally both in and outside of the office
Key Responsibilities
- ▸scheduling
- ▸work orders
- ▸warranty repairs
- ▸safety management
- ▸expense monitoring
- ▸customer service
What You Bring
The ideal candidate is a hands‑on leader with strong technical knowledge, a passion for customer service, and the ability to manage multiple tasks in a fast‑paced environment. • Bachelor’s degree in Ag Systems Management, Business, Mechanical Engineering, or equivalent work experience • Strong computer and organizational skills • Ability to lead, manage multiple tasks, and work efficiently in a fast-paced environment • Solid knowledge of diesel engines, hydraulic systems, A/C systems, brake systems, and planetary gear assemblies • Strong interpersonal, team-building, and communication skills • Ability to multitask, make informed decisions, and lead under pressure • 2+ years in a supervisory role • Familiarity with Caterpillar systems (SIS, DBS)
Requirements
- ▸bachelor's
- ▸mechanical engineering
- ▸diesel engines
- ▸hydraulic systems
- ▸caterpillar
- ▸supervisory
Benefits
• Great Work-Life Balance • On-Premise Clinic • Tuition Reimbursement • Vast Growth Opportunities • Leadership Training Programs • Job Stability • Competitive Full-Time Benefits: Medical, Dental, Vision • 401(k) with Employer Matching • Paid Vacation, Sick Time & Holidays
Work Environment
Field