Customer Service - Self Storage Manager

About the Role

Property managers operate independently across multiple locations, assessing customers’ storage needs, recommending solutions and selling packing and moving supplies. They conduct daily unit inspections, audit cash drawers, make bank deposits, and perform reminder and collection calls to keep accounts current. They also handle basic cleaning, sweep/mop interior areas and maintain exterior grounds and curb appeal. • Assess storage needs and sell packing/moving supplies • Conduct daily unit inspections and maintain inventory availability • Audit cash drawers, make bank deposits, and handle collection calls • Perform cleaning, sweep/mop interior areas, and maintain exterior grounds • Lift/move items up to 35 lb and spend up to 50 % of time outdoors • Climb stairs, open large doors, and perform minor maintenance tasks

Key Responsibilities

• ▸storage assessment
• ▸supply sales
• ▸unit inspection
• ▸cash auditing
• ▸bank deposits
• ▸cleaning

What You Bring

The role requires ability to lift or move items up to 35 lb and spend up to 50 % of time walking around facilities, including outdoor environments, climbing stairs and opening large doors. Regular cleaning and minor maintenance tasks are part of the daily duties. Candidates should have experience in customer‑service‑oriented sales environments such as retail, restaurant or fast‑food settings. A valid driver’s license and personal vehicle are required; mileage reimbursement is provided for travel between sites. • Customer‑service sales experience required (retail, restaurant, fast‑food)

Requirements

• ▸customer service
• ▸retail
• ▸fast‑food
• ▸lifting
• ▸driver's license

Benefits

Public Storage is the self‑storage industry leader and is currently hiring. The position offers a starting wage of $14.00 per hour. Full‑time team members working an average of 20+ hours receive a Total Rewards package that includes medical, dental, vision, 401(k) matching, paid time off, sick leave and a flexible spending account. Additional perks are company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for travel between properties, and performance‑based bonuses for property managers. Employees work flexible and full‑time schedules between 9:30 am and 6 pm, with weekend coverage until 5 pm. Public Storage has been recognized as a Great Place to Work, ranking in the top 5 % for work culture and top 10 % for diversity and inclusion. Applicants are invited to apply now and join the industry’s #1 team. • $14.00 per hour starting wage • Flexible full‑time schedule: 9:30 am–6 pm, weekends until 5 pm • Eligibility for benefits after averaging 20+ hours/week • Benefits include medical, dental, vision, 401(k) match, PTO, sick leave, and flex spending account • Company‑paid life and accidental death insurance • Exclusive vendor discounts and mileage reimbursement • Performance‑based bonuses for property managers • Valid driver’s license and personal vehicle required; mileage reimbursed

Work Environment

Field