Specialist, Sales Generalist

About the Role

The Sales Generalist will prospect new customers, nurture existing accounts, and act as a technical sales consultant to achieve or exceed sales objectives. Responsibilities include retaining and renewing maintenance agreements through the MFA program, conducting sales planning and needs assessments, and collaborating with operations to resolve customer concerns. The individual will also partner with the branch business development team to identify growth opportunities and provide competitive market feedback. • Prospect, build, and maintain customer relationships to meet sales targets. • Drive territory sales and margin growth for maintenance, repair, and modernization. • Retain and renew maintenance agreements through the MFA program. • Conduct sales planning and needs assessments to target account expansion. • Resolve customer concerns in partnership with Operations teams. • Collaborate with branch business development to identify new opportunities. • Track opportunities, pipeline, and forecasts using CRM tools. • Manage multiple projects independently in a technical, Microsoft‑based environment.

Key Responsibilities

• ▸crm tracking
• ▸project management
• ▸technical consulting
• ▸customer retention
• ▸sales planning
• ▸territory growth

What You Bring

A bachelor’s degree or equivalent work experience is required. Candidates must thrive in a highly team‑oriented, dynamic environment and demonstrate strong written and verbal communication skills. The role demands a customer‑centric mindset, self‑motivation, and the ability to manage multiple technical projects using Microsoft‑based software. Preferred candidates have five or more years of outside sales experience. Urban Elevator Services Arizona, an independent elevator company acquired by Otis in 2025, aims to be the premier regional provider of elevator maintenance, repair, and modernization. The company upholds core values of people, safety, quality, and integrity. • Hold a bachelor’s degree or equivalent work experience. • Demonstrate strong written and verbal communication and a customer‑centric attitude. • Preferred: 5+ years of outside sales experience.

Requirements

• ▸bachelor's
• ▸outside sales
• ▸microsoft
• ▸communication
• ▸customer‑centric
• ▸team‑oriented

Benefits

Employees benefit from extensive training, leadership development, and the Employee Scholar Program, which supports pursuit of degrees or certifications. The company promotes environmental, social, and governance (ESG) initiatives and ensures equal opportunity employment for all qualified applicants. A supportive environment is offered to help staff reach their full potential in a fast‑moving, high‑performance setting. • Relocation assistance provided. • Access to training, leadership development, and the Employee Scholar Program.

Work Environment

Field