Republic Services
Provider of non‑hazardous solid waste collection, recycling, disposal and energy services.
Logistics Analyst
Coordinate drivers, trucks, and containers to optimize routes, safety, and customer service.
Job Highlights
About the Role
The Logistics Analyst coordinates drivers, trucks, and containers to maximize capacity, productivity, and timely service for customers. This role also oversees safety, customer experience, and overall operational efficiency. Key duties include ensuring compliance with safety policies, analyzing daily route data to improve efficiency, and using the internal routing platform for proactive adjustments. The analyst communicates constantly with drivers to monitor progress, resolve transit issues, and protect company assets while interpreting logistics data to enhance routing accuracy and profitability. • Ensure compliance with all safety policies and procedures. • Analyze daily route information and adjust routing for efficiency using the internal platform. • Communicate with drivers to monitor progress, resolve transit issues, and manage safety and security of assets. • Collect, interpret, and analyze logistics data (inventory, asset reliability) to improve routing accuracy. • Manage missed pickups, educate drivers, and develop strategies to prevent future failures. • Create routes that maximize capacity, profitability, and adherence to disposal site requirements. • Monitor daily routing activities, resolve issues, and assess swing‑route opportunities. • Evaluate and prioritize customer service promises, maintain call‑center updates, and communicate any delays. • Participate in comprehensive benefit programs: medical, dental, vision, health‑care and dependent‑care spending accounts, short‑ and long‑term disability, life and AD&D insurance, Employee Assistance Program, discount programs, 401(k) with company match, Employee Stock Purchase Plan, and paid time off.
Key Responsibilities
- ▸safety compliance
- ▸route optimization
- ▸driver communication
- ▸data analysis
- ▸pickup management
- ▸capacity planning
What You Bring
A strong focus on customer experience requires courteous interactions, accurate call‑center updates, and timely communication of any route delays. The analyst evaluates missed pickups, educates drivers, and aligns routing designs with service commitments to maintain high satisfaction levels. Ideal candidates possess analytical and problem‑solving abilities, excellent written and verbal communication, and the capacity to thrive in a fast‑paced environment. Proficiency with Microsoft Office or similar tools, experience in a customer‑facing or dispatch leadership role, and the ability to execute time‑sensitive tasks are required.
Requirements
- ▸customer experience
- ▸analytical
- ▸problem solving
- ▸microsoft office
- ▸dispatch leadership
- ▸fast‑paced
Benefits
The position offers a pay range between $66,900 and $70,304, depending on locality, and eligibility for a comprehensive benefits package that includes medical, dental, vision, retirement, and paid time off options.
Work Environment
Hybrid