Principal IT Operations & Planning - Orlando, FL

About the Role

• Oversee daily execution of strategic initiatives, align with goals, and meet milestones. • Manage CTO follow‑ups, track KPIs, and resolve blockers. • Lead or support planning and execution of high‑priority projects, maintaining timelines and stakeholder communication. • Coordinate cross‑departmental accountability and progress. • Build and maintain Excel dashboards to monitor operational performance and support decision‑making. • Prepare executive briefing materials, agendas, and follow‑ups. • Facilitate inter‑departmental collaboration and proactively manage dependencies. • Provide excellent health, dental, and vision coverage starting day 1. • Enroll new members automatically in the HGV Retirement Savings Plan.

Key Responsibilities

• ▸strategic execution
• ▸kpi tracking
• ▸project planning
• ▸dept coordination
• ▸excel dashboards
• ▸executive briefings

What You Bring

The Director of IT Operational Planning will serve as a strategic and operational partner to the CTO and executive leadership team, driving execution across cross‑functional initiatives. This role requires a strong operational mindset, disciplined project management, and the ability to synthesize data into actionable insights using Excel and PowerPoint. A bachelor’s degree and at least ten years of experience in operations, project management, or strategic planning are required. PMP or a similar certification is a plus, and candidates must demonstrate proficiency in Excel, PowerPoint, and strong organizational and communication skills. Experience collaborating with executive leadership and cross‑functional teams is essential. • Proficient in Excel (pivot tables, charts, dashboards) and PowerPoint for executive presentations. • Strong organizational and communication abilities; manage multiple priorities in a fast‑paced environment. • Experience working with executive leadership and cross‑functional teams. • PMP or similar certification is a plus.

Requirements

• ▸excel
• ▸powerpoint
• ▸pmp
• ▸bachelor’s
• ▸10+ years
• ▸project management

Benefits

Our vision is to be a global team of memory makers, collaborators, industry leaders, innovators and more. We believe amazing vacations and experiences start with teams as diverse as the customers and communities we serve, and at Hilton Grand Vacations, your future is bright! Hilton Grand Vacations is an equal‑opportunity employer that values diversity and does not discriminate based on race, gender, sexual orientation, age, veteran status, or disability. Reasonable accommodations are provided for individuals with disabilities throughout the application and interview process. What makes Hilton Grand Vacations unique is its inclusive culture of belonging, celebrating the individuality of each of its more than 14,000 Team Members. The company has been recognized for work‑life balance, family‑friendly benefits, and being one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Join our innovative, global team to create lifelong memories for members and guests while advancing your career in a supportive environment. We welcome professionals from information technology, development, legal and other fields to bring creative innovations and progressive leadership to our business initiatives. • Offer generous paid time off for adventure, rest, or recovery. • Provide discounted accommodations and 50 % off hotel‑operated restaurant meals through the Go Hilton Travel Program.

Work Environment

Office Full-Time