Operations Supervisor

About the Role

The Operations Supervisor – Hauling Operations oversees collections activities across commercial, residential, roll‑off, and container services within a geographically dispersed area. Working with the Operations Manager and General Manager, the supervisor implements tactical initiatives to achieve functional excellence and meet budget goals, while ensuring adherence to safety, environmental, regulatory, accounting, ethics, and other standards. Safety is a core focus: the supervisor leads safety programs, removes unsafe conditions from driver routes, partners with sales and maintenance to address hazards, and enforces accident‑prevention policies. By engaging employees in a culture of safety, the supervisor helps create a safe and productive work environment. In the realm of customer experience, the supervisor ensures service meets or exceeds expectations, monitors missed‑pickup targets, resolves unusual requests, equipment breakdowns, and schedule changes, and acts as a positive company representative to drive satisfaction and loyalty. Efficiency responsibilities include setting productivity goals, managing labor hours and disposal expenses, leading drivers to exceed performance targets, optimizing routes for density, reducing route hours through service conversions or container upsizing, and supporting fleet maintenance to meet budgeted objectives. Employee engagement is achieved by fostering a collaborative team environment, coaching staff toward career advancement, and building high‑performance talent aligned with company goals. • Lead safety initiatives, remove unsafe conditions, and oversee accident‑prevention programs. • Ensure compliance with safety, environmental, regulatory, and ethical standards. • Deliver superior customer experience by meeting pickup goals and resolving service issues promptly. • Optimize route productivity, manage labor hours, and reduce disposal expenses. • Develop and coach team members, fostering employee engagement and career growth. • Direct large staff, apply analytical problem‑solving, and build high‑performance teams.

Key Responsibilities

• ▸safety leadership
• ▸regulatory compliance
• ▸route optimization
• ▸labor management
• ▸team coaching
• ▸customer service

What You Bring

Qualifications emphasize the ability to direct large staff, process‑ and results‑orientation, strong problem‑solving and analytical skills, collaborative teamwork, ethical behavior, and proven leadership in hiring and developing talent, with at least one year of supervisory experience. • Hold at least one year of supervisory experience.

Requirements

• ▸supervisory
• ▸leadership
• ▸problem solving
• ▸analytical
• ▸teamwork
• ▸ethical

Benefits

The position offers a total base salary ranging from $82,600 to $124,000, with an annual bonus plan and a comprehensive benefits package that includes medical, dental, vision, disability, life insurance, and retirement options. Republic Services has earned numerous recognitions, including Barron’s 100 Most Sustainable Companies and Great Place to Work, and emphasizes a supportive workplace where effort is appreciated, tools are provided for safety, and opportunities for learning and growth are abundant. • Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • 401(k) plan with a generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO).

Work Environment

Field