Public Storage

Public Storage

Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.

5,900Website

Customer Service - Self Storage Manager

Manage multiple self‑storage sites, assist customers, handle rentals, cash, and facility upkeep.

Austin, Texas, United States
17+ USD
Full Time
Junior (1-3 years)

Job Highlights

Environment
Field

About the Role

Property Managers operate independently across multiple locations, assessing customers’ storage needs, recommending packing supplies, conducting daily unit inspections, handling cash drawer audits and bank deposits, and managing payment reminders and collection calls. • Assess customer storage needs and sell packing/moving supplies. • Perform daily unit inspections to verify inventory and availability. • Audit cash drawers and complete bank deposits each day. • Conduct payment reminder and collection calls to keep accounts current. • Transport or lift items weighing up to 35 lb; walk, climb stairs, and open large doors regularly. • Clean and maintain interior floors (sweep/mop) and exterior grounds, ensuring curb appeal.

Key Responsibilities

  • customer assessment
  • supply sales
  • unit inspection
  • cash audit
  • payment collection
  • item transport

What You Bring

The role requires the ability to lift or move items up to 35 lb, walk and climb stairs throughout facilities, spend up to half the time outdoors, and perform routine cleaning and maintenance of interior and exterior areas. Ideal candidates have a background in customer‑service‑oriented sales environments such as retail or hospitality, possess a valid driver’s license, and use their own vehicle for travel between sites, with mileage reimbursement provided. • Must hold a valid driver’s license and use personal vehicle for site travel (reimbursement available).

Requirements

  • driver's license
  • personal vehicle
  • heavy lifting
  • customer service
  • outdoor work
  • maintenance

Benefits

Public Storage, the leader in the self‑storage industry, is actively hiring Property Managers and offers a starting wage of $17.00 per hour. Team members enjoy a Total Rewards package that includes flexible full‑time schedules, eligibility for comprehensive benefits after averaging 20 + hours per week, and the chance to earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, ranking highly for career growth, work culture, and diversity and inclusion, and invites interested individuals to apply now. • Benefits after 20+ average weekly hours: medical, dental, vision, 401(k) match, paid time off, sick leave, flexible spending account. • Additional perks: company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for travel between properties, performance‑based bonuses.

Work Environment

Field

Apply Now