Jll
JLL provides professional services in real estate and investment management worldwide.
Facilities Operations Manager
Oversee property operations, maintenance, client relations, and vendor management.
Job Highlights
About the Role
The Facilities Operations Manager will oversee property management and operations in line with client directives, standards and procedures. Working closely with the Client Facility Manager, the role delivers exceptional property operation, maintenance, client relations, procurement and vendor management to ensure optimal performance and satisfaction. In this position you will lead the efficient operation and maintenance of electrical, mechanical, structural, and life‑safety systems across a dispersed regional portfolio, maintain strong client relationships, and ensure compliance with contracts, corporate policies, and quality standards. • Lead operation and maintenance of electrical, mechanical, structural, and life‑safety systems across the regional portfolio. • Maintain client satisfaction by delivering facility services and supporting client programs. • Manage contracts, corporate compliance, and quality control with vendor partners. • Meet site KPIs and monitor SLAs, identifying challenges and implementing corrective actions. • Partner with the client to ensure timely oversight and upkeep of the property portfolio. • Facilitate work order management for maintenance teams and external vendors. • Enforce company policies and safety training; implement hazard controls and ensure regulatory compliance. • Support short‑ and long‑term client projects to reduce operating costs and boost productivity. • Conduct monthly, quarterly, and annual on‑site inspections.
Key Responsibilities
- ▸systems maintenance
- ▸work orders
- ▸vendor management
- ▸client relations
- ▸inspections
- ▸compliance
What You Bring
The role requires a bachelor’s degree or equivalent experience in facilities management, at least four years of industry experience, and solid knowledge of building mechanical and electrical systems. Proficiency with MS Office, SharePoint, Teams and CMMS tools is essential, and candidates must be authorized to work in the United States without sponsorship. • Hold a bachelor’s degree or equivalent experience in facilities management (preferred). • Possess at least four years of experience in corporate, third‑party, or consulting facilities environments. • Demonstrate general knowledge of mechanical and electrical building systems. • Proficient in MS Office, Excel, SharePoint, Teams, and CMMS platforms. • Be authorized to work in the United States without visa sponsorship.
Requirements
- ▸bachelors
- ▸4+ years
- ▸me systems
- ▸ms office
- ▸sharepoint
- ▸cmms
Benefits
Compensation is estimated between $108,000 and $145,000 annually, with final packages determined by qualifications, location and market conditions. The position is based on‑site in the Bay Area, covering Oakland, Pleasanton and Walnut Creek. JLL offers a comprehensive benefits package that supports mental, physical and emotional wellbeing, including a 401(k) plan with matching contributions, medical, dental and vision coverage, paid parental leave, paid time off and company holidays, and early access to earned wages through Daily Pay.
Work Environment
Onsite