Associate Director / Senior Program Manager

About the Role

The Senior Program Manager leads the World’s Best Tech Client account, bridging high‑level PMO governance with on‑the‑ground project delivery. This role oversees a portfolio of construction projects, ensuring they are delivered cost‑effectively, consistent with the client’s design intent, scope, budget and schedule, while maintaining global consistency, full reporting transparency and strict adherence to the client’s Flexible Delivery Model and control standards. • Oversee global portfolio of construction projects, ensuring cost‑effective delivery aligned with design intent, scope, budget, and schedule. • Provide monthly portfolio risk reporting (financial, schedule, legal, reputational) and assess trend impacts for the client point of contact. • Implement the Flexible Delivery Model for resource planning, forecasting and recommendations against the capital plan. • Establish and enforce a comprehensive Construction Environmental Health & Safety (CEHS) program for all vendors and contractors. • Develop and operate a global “Lessons Learned” process, updating playbooks and standards throughout project lifecycles. • Coordinate annual and multi‑year capital plans, capturing project goals and baseline estimates. • Manage Total Projected Cost (TPC) using actual costs, market conditions and bulk sourcing arrangements. • Facilitate monthly financial variance reporting, reconciling budgets against forecasts and justifying variances. • Collaborate with Quantity Surveyors to provide independent cost, commercial and risk recommendations. • Support Transactions Management during site selection by leading technical due diligence, test‑fits, infrastructure assessments and budget estimates. • Create Project Charter and Execution Plan, securing sign‑off from the client project executive. • Direct architects, engineers and design teams through needs analysis, working drawings and stage‑gate approvals. • Develop end‑to‑end delivery schedules that comply with client schedule management standards. • Act as Contract Administrator for main/general contractors, holding regular site meetings to monitor progress, safety and quality. • Integrate stakeholder requirements (food, AV, security, transportation) into the master schedule and design. • Formulate procurement strategies, issue RFPs and lead bid evaluation for consultants and contractors. • Present written contractor recommendations based on price, experience, safety records and financial stability. • Identify and engage diverse‑owned suppliers and track associated spend data. • Coordinate punch list preparation and completion, assembling guarantees, warranties, O&M manuals and as‑built drawings for project documentation. • Manage financial close, release of claims and issuance of final certificates of completion and payment.

Key Responsibilities

• ▸portfolio management
• ▸cost control
• ▸schedule development
• ▸risk reporting
• ▸contract administration
• ▸procurement strategy

What You Bring

• Qualifications: B.E. Civil or B.Arch with project management credentials (NICMAR, PMP or Master's in Project Management); 15+ years managing complex construction fit‑out projects. • Expertise in project controls including budget, schedule and risk registers per corporate control standards. • Proficiency with client‑specific technology systems and strong communication skills to facilitate decision‑making with client executives. • Extensive experience in contract administration, change‑order management and lien waiver reviews. • Desired (optional) certifications: LEED, WELL, PMP, RMP, PfMP.

Requirements

• ▸pmp
• ▸nicmar
• ▸project controls
• ▸contract administration
• ▸leed
• ▸communication

Work Environment

Onsite