Front Desk Clerk (Temporary- Fulltime)

About the Role

As a Front Desk Clerk you will ensure every interaction with an owner or guest is positive and memorable, check guests in and out, and respond to their requests. You will use the computerized reservation system to update records, resolve unit availability, assist with reservations or changes, generate invoices, collect payments, handle safety deposit boxes, receive housekeeping and maintenance requests, restock the front desk, provide information on attractions and amenities, and prepare correspondence and reports for management. • Ensure each guest/owner interaction is positive and memorable during check‑in/out and request handling • Input and maintain information in the computerized reservation system • Resolve unit availability and assist guests with reservations or changes • Generate invoices, collect payments, and manage safety deposit boxes • Receive housekeeping and maintenance requests and coordinate with appropriate departments • Prepare and restock front desk supplies and arrival packets • Provide information on area attractions and resort amenities • Type correspondence and reports for management as needed

Key Responsibilities

• ▸guest interaction
• ▸reservation system
• ▸invoice generation
• ▸payment collection
• ▸request coordination
• ▸report preparation

What You Bring

We seek candidates who are high‑school graduates or equivalent, proficient in English, flexible with schedules, able to multitask and prioritize, and have prior cash‑handling and data‑entry experience. Preferred qualifications include prior hospitality experience and bilingual ability. • High School Graduate or equivalent • Proficient in English speaking and writing • Ability to adjust schedule and cover shifts on short notice • Ability to multitask, prioritize duties, and meet deadlines • Prior cash handling and data entry experience • Prior hospitality or related experience (preferred) • Bilingual ability (preferred)

Requirements

• ▸high school
• ▸english
• ▸flexibility
• ▸multitasking
• ▸cash handling
• ▸data entry

Benefits

Currently seeking team members who are passionate about building lasting vacation memories for owners/guests visiting our resort properties! If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. We have a fun, encouraging culture with top‑notch training and benefits. Hilton Grand Vacations offers a people‑first culture with recognition programs, excellent health‑care options (medical, dental, vision), travel discounts through Go Hilton, employee pricing, an assistance program, paid vacation and sick days, a 401(k) match, tuition reimbursement, and many learning and advancement opportunities. Hilton Grand Vacations is an equal‑opportunity employer that values diversity and provides reasonable accommodations for individuals with disabilities throughout the hiring process and employment. • Recognition Programs and Rewards • Excellent health care options, including medical, dental, and vision • Go Hilton Travel Discounts Program (Hilton hotel rates worldwide) • Employee Assistance Program supporting physical and mental well‑being • Paid Vacation Time and Paid Sick Days • 401(k) program with company match • Tuition reimbursement programs • Numerous learning and advancement opportunities

Work Environment

Onsite