Inside Sales Representative – On-Site in Woburn

About the Role

In this position you will build rapport with prospects, set free consultation appointments for the outside sales team, and manage both inbound and outbound calls to drive customer acquisition. You will work closely with sales colleagues to uncover needs, propose solutions, and contribute to overall revenue growth while participating in ongoing training and team‑building initiatives. • Set free consultation appointments for the outside sales department. • Field inbound and outbound calls to engage interested prospects. • Identify customer needs, clarify information, and propose solutions. • Collaborate with sales teams to cultivate growth opportunities. • Participate in weekly training and team‑building activities. • Maintain weekend availability as required. • Handle high‑volume calls in a performance‑driven setting.

Key Responsibilities

• ▸appointment setting
• ▸call handling
• ▸lead qualification
• ▸sales collaboration
• ▸customer acquisition
• ▸revenue growth

What You Bring

Successful candidates have experience handling high‑volume inbound and outbound calls in a performance‑driven environment, are comfortable with data entry, Microsoft Office and CRM platforms, and can demonstrate confidence, persuasion, and strong multitasking abilities. Weekend availability, a tech‑savvy mindset, high energy, and a high‑school diploma or equivalent are required. • Prior experience in appointment setting, confirmation, or dispatch preferred. • Experience with Five9 or similar call‑center software is a plus. • Proficient in data entry, Microsoft Office, and CRM systems. • Communicate confidently with prospects while multitasking across systems. • Demonstrate positivity, flexibility, determination, and persuasive personality. • Exhibit high energy, attention to detail, and a self‑motivated, competitive mindset. • Possess a high school diploma or equivalent.

Requirements

• ▸five9
• ▸data entry
• ▸microsoft office
• ▸crm
• ▸appointment setting
• ▸high school

Benefits

The company is seeking an Inside Sales Representative to work in‑office at its Woburn, MA call center. The role offers a Tuesday‑Saturday or Sunday‑Thursday schedule (11 a.m. – 7 p.m.) and an earning potential of $60,000 to $80,000+ per year. Compensation includes an hourly base salary combined with uncapped commissions, and the average first‑year income falls within the advertised range. Employees also receive medical, dental, life and disability coverage, paid holidays, PTO, a 401(k) plan with company match, wellness incentives, and merit‑based growth opportunities.

Work Environment

Field