Rental Coordinator - Engineered Services

About the Role

The Rental Coordinator is responsible for entering and invoicing rental orders, maintaining project files, communicating inventory needs, overseeing equipment repair and maintenance, and addressing any shortages, delivery issues, or damage. The role also involves coordinating order processing, equipment shipment, returns, and project close‑outs while serving as a secondary point of contact for customer inquiries and liaising between sales, engineering, and operations. • Enter and invoice all rental orders. • Maintain files for each rental job. • Communicate inventory needs to manager and purchasing department. • Oversee repair and maintenance of rental hardware. • Report shortages, delivery issues, and damage to sales or customers. • Review job write‑ups, bill of material, and distribute to appropriate parties. • Set ship dates and coordinate equipment substitutions with sales, engineering, and operations. • Issue and expedite consumable, special‑order, and re‑rent materials. • Manage backorders to ensure ship dates are met. • Finalize shipping schedules, generate pull tickets, bills of lading, and system billing. • Notify sales of shipments and handle billing for freight, engineering, and consumables. • Send return instructions, tally sheets, and process return billing with damage/cleaning charges. • Generate final billing, ensure re‑rent items are accounted for, and audit project files. • Serve as secondary contact for customer inquiries and liaise between sales, engineering, and operations. • Review and approve re‑rent and freight billing; assist with month‑end closing. • Perform special projects assigned by management.

Key Responsibilities

• ▸order invoicing
• ▸equipment maintenance
• ▸shipment scheduling
• ▸backorder management
• ▸return processing
• ▸customer liaison

What You Bring

• Typically requires 2‑5 years of relevant experience.

Requirements

• ▸relevant experience

Benefits

White Cap offers a dynamic and diverse work environment where associates are the driving force behind the commitment to build trust on every job. The company supplies professional contractors on some of the nation’s largest construction projects, including stadiums, roads, bridges, highways, and residential housing. The Rental Coordinator role is open immediately for individuals who want to contribute to building America. White Cap provides comprehensive wellness and financial benefits such as medical, dental, vision, 401(k) with company match, tuition reimbursement, and generous paid time off including maternity, parental, sick, and vacation leave. The company has experienced rapid growth, doubling in size since 2020, and offers unlimited career potential in a stable, certified Great Place to Work environment that celebrates an inclusive culture.

Work Environment

Office Full-Time