Brookfield Properties
A global leader in real estate with a focus on commercial, retail, residential, and mixed-use properties.
Sr. Sales Associate
Lead community sales, mentor staff, manage customer journey, drive targets
Job Highlights
About the Role
The Senior Sales Associate serves as a key leader within the community sales team and acts as the trusted partner to the Community Manager. Working closely with Sales, Marketing, Construction, Design, Customer Care and Finance, the role ensures a seamless, relationship‑driven customer experience and provides mentorship, onboarding and daily execution support for the sales centre. The associate champions a ‘Customers for Life’ mindset, connecting teams to maintain consistent, professional, and well‑managed customer journeys. • Execute community sales strategy with Community Manager to meet targets, conversion, and forecasting • Process lead agreements ensuring accuracy, completeness, and timely submission • Serve as subject‑matter expert on product, pricing, and internal sales processes • Prospect, network, and generate new business opportunities • Represent customers at community, construction, and internal coordination meetings • Manage end‑to‑end customer journey from agreement through possession, handling escalations • Coordinate with Construction, Design, Estimating, Marketing, and Customer Care for start‑ups and home deliveries • Provide sales centre leadership support, including coverage, prioritization, and workflow management • Assist onboarding, training, and mentoring of new and junior sales associates • Ensure sales centres, show homes, and inventory meet company standards • Contribute to marketing initiatives, website/MLS accuracy, and traffic analysis • Conduct competitive market analysis and share insights on pricing, product, and buyer trends
Key Responsibilities
- ▸sales strategy
- ▸lead processing
- ▸lead generation
- ▸customer journey
- ▸cross‑functional coordination
- ▸market analysis
What You Bring
• 4–6 years residential sales experience (multi‑family a plus) • Proven record of exceeding sales targets in high‑performing communities • Strong organizational skills managing multiple priorities and deadlines • Demonstrated mentorship and leadership support abilities • Excellent communication, relationship‑building, and customer service skills • Solid understanding of residential construction and homebuilding process • Ability to handle customer escalations and complex situations professionally • High autonomy, accountability, and attention to detail • Proficiency with CRM and ERP systems (Salesforce, HubSpot, NewStar)
Requirements
- ▸residential sales
- ▸salesforce
- ▸hubspot
- ▸leadership
- ▸communication
- ▸construction
Benefits
Brookfield values its people and offers a competitive compensation package along with comprehensive benefits that begin on day one, including medical, dental, vision, RRSP contributions and wellness resources. Employees also benefit from career development programs, paid volunteer hours, parental leave, family‑planning assistance and pet insurance, all within a culture built on passion, integrity and community. The company is committed to diversity, equal opportunity employment, and fostering an environment where innovative experts can exceed the needs of tenants, residents and communities. • Competitive compensation • Extended medical, dental, and vision benefits starting day 1 • RRSP program with contributions starting day 1 • Career development programs • Paid volunteer hours and parental leave • Family‑planning assistance (IVF, surrogacy, adoption options) • Wellness and mental health resources • Pet insurance
Work Environment
Hybrid