Associa
Leading community management firm offering property, accounting, maintenance & administrative services.
General Manager
Lead luxury residential association, manage board relations, operations, and staff.
Job Highlights
About the Role
The General Manager will act as Marquis Association Management’s representative to the Board of Directors of a luxury residential community in downtown Miami. This role ensures the delivery of five‑star service while fulfilling the obligations of the management contract and aligning with the Board’s goals. The position involves extensive interaction with board members, committees, residents, contractors, vendors, city staff and other stakeholders. • Implement Board policies and directives per the management contract. • Oversee all association operations, including compliance, elections, budgeting, financials, maintenance, asset management, and recreation programs. • Serve as liaison between the Board, legal counsel, and advisory committees. • Provide expert guidance on community management best practices. • Supervise on‑site staff and manage contractor performance. • Collaborate with the Board on strategic initiatives, governance, and projects. • Administer community functions within the approved budget and flag significant operational issues. • Facilitate communication between the Board and residents, handling policy execution and grievances. • Lead hiring, training, development, and performance management of employees. • Create schedules and prioritize routine and special work projects. • Prepare annual budget estimates, report monthly financial obligations, and distribute financial data to the Board. • Analyze financial reports, coordinate with advisors, and implement recommended procedures. • Advise the Board on major expenditures and establish budget priorities. • Monitor expenditures to ensure adherence to budget guidelines. • Establish budget controls and prepare budget recommendations.
Key Responsibilities
- ▸budget management
- ▸financial reporting
- ▸staff supervision
- ▸contract oversight
- ▸board liaison
- ▸strategic planning
What You Bring
• Require 5–7 years of progressive experience in luxury community association or property management. • Experience in maintenance supervision, recreation management, project development, or real estate is advantageous. • Bachelor’s degree in property management, HOA management or related field; LCAM or comparable designation required. • Knowledge of association CC&Rs, bylaws, articles of incorporation, and ability to implement them. • Understanding of management practices, building/grounds maintenance, personnel administration, and budgeting/finance. • Proficient in Microsoft Office (Outlook, Word, Excel). • Strong oral and written communication skills. • Valid California driver’s license, proof of auto insurance, and ability to drive within the community.
Requirements
- ▸5-7 years
- ▸lcam
- ▸bachelor
- ▸microsoft office
- ▸communication
- ▸driver's license
Work Environment
Onsite