Jll
JLL provides professional services in real estate and investment management worldwide.
Quality and Compliance Manager
Ensures QA and regulatory compliance for facilities and contractors in a cGMP biotech plant.
Job Highlights
About the Role
The Quality & Compliance Manager oversees quality assurance operations for JLL’s facilities team and subcontractors within a cGMP biopharmaceutical manufacturing environment. This role ensures full compliance with contractual, procedural, and regulatory requirements while maintaining oversight of maintenance, repairs, and facility operations, drawing on deep knowledge of FDA regulations and cGMPs. Day‑to‑day responsibilities include overseeing regulatory and quality compliance across all facilities operations and subcontractors, developing and managing SOPs, investigations, CAPAs, and change‑control documentation, and serving as the primary interface with the client’s quality organization. The manager also runs GxP contractor compliance programs, conducts audits of building systems such as HVAC and critical environments, supports root‑cause analysis, provides training, monitors KPIs and SLA compliance, and drives continuous‑improvement initiatives. • Oversee regulatory and quality compliance for facilities operations and subcontractors in a cGMP environment. • Develop, review, and maintain SOPs, investigations, deviations, CAPAs, and change‑control documentation. • Serve as primary liaison with the client’s quality organization to ensure proper documentation and compliance. • Manage GxP contractor qualification, agreements, audits, and performance monitoring. • Conduct quality audits of building systems such as HVAC, critical environments, and utilities. • Support maintenance teams in root‑cause analysis and quality investigations. • Provide training and guidance on quality standards to facilities staff, vendors, and service providers. • Monitor and report Key Performance Indicators and Service Level Agreement compliance. • Review and approve technical documentation and quality reports for client delivery. • Lead continuous‑improvement initiatives and enhance quality management systems.
Key Responsibilities
- ▸sop management
- ▸contractor audits
- ▸quality audits
- ▸kpi monitoring
- ▸root‑cause
- ▸continuous improvement
What You Bring
Required qualifications are a Bachelor’s degree in Science or Engineering and at least three years of experience in quality engineering, facilities, or production operations within a cGMP setting. Candidates must understand FDA 21 CFR Parts 210, 211, or 820, be proficient with quality management systems, and possess strong Microsoft Office skills. Preferred experience includes an engineering background, electronic QMS tools (TrackWise, Veeva, MasterControl), and oversight of GxP building systems. • Require Bachelor’s degree in Science or Engineering and minimum 3 years of cGMP quality engineering or facilities experience. • Preferred experience with electronic QMS platforms (TrackWise, Veeva, MasterControl) and GxP building‑systems oversight.
Requirements
- ▸bachelor's
- ▸cgmp
- ▸trackwise
- ▸veeva
- ▸mastercontrol
- ▸fda 21cfr
Benefits
The position offers an estimated salary range of $95,000–$115,000 annually and is based on‑site in Summit/Warren, NJ. Benefits include a 401(k) plan with company match, comprehensive medical, dental, and vision coverage, paid parental leave at 100% salary, paid time off, company holidays, and early wage access through Daily Pay.
Work Environment
Onsite