HVAC Truck Based Mechanic Technical Team Lead (union)

About the Role

Under general direction, you will perform preventive maintenance, repair, installation, and replacement of HVAC mechanical equipment and building control systems. You will provide Level 1 technical support, mentor branch technicians, and ensure all work complies with state, local, and federal regulations while completing required project and service documentation. Adhering to Johnson Controls and customer safety standards, you will lead safety initiatives and instruct both technicians and subcontractors on site safety practices. Recognized as a leader and coach, you will act as an escalation point for complex technical issues and deliver on‑the‑job training to other technicians. Effective communication with customers is essential; you will introduce yourself upon arrival, keep them informed throughout the service, and ensure high satisfaction by recommending system enhancements, upgrades, or repairs. You will manage assigned work to meet professional execution standards, on‑time delivery, and consultant‑level service expectations. You will assist in developing quotes and estimates for identified labor and material work, identify material needs, and schedule personnel with the appropriate skills. Continuous professional development is expected through self‑study, completion of required training and certifications, and proposing efficiency or upselling opportunities for facility operation. • Perform preventive maintenance, repair, installation, and replacement of HVAC equipment and building control systems. • Provide Level 1 technical support and mentor branch technicians. • Ensure compliance with state, local, and federal regulations and complete all project documentation. • Lead safety initiatives and instruct technicians and subcontractors on Johnson Controls safety standards. • Act as escalation point for complex technical issues and deliver on‑the‑job training. • Communicate with customers before, during, and after service to ensure satisfaction and recommend system enhancements. • Manage work assignments to meet timelines, quality standards, and customer expectations. • Develop quotes, estimates, and material requisitions for labor and material work. • Conduct self‑study and complete required training and certifications. • Identify upselling opportunities and provide recommendations for facility efficiency. • Explain technical information clearly to both technical and non‑technical audiences.

Key Responsibilities

• ▸hvac maintenance
• ▸tech support
• ▸compliance
• ▸safety leadership
• ▸escalation
• ▸quote development

What You Bring

The role requires strong leadership experience, the ability to act independently, and to coordinate employees and contractors on customer sites. Excellent interpersonal skills are needed to represent the company, and you must be able to explain technical information clearly to both technical and non‑technical audiences. • Demonstrate strong leadership, independent decision‑making, and coordination of staff and contractors.

Requirements

• ▸leadership
• ▸decision making
• ▸coordination
• ▸interpersonal
• ▸technical communication
• ▸independent

Benefits

Compensation is $58.79 hourly as determined by the collective bargaining agreement, with benefits provided through a local labor union. Johnson Controls is an equal employment opportunity and affirmative action employer, and the hiring process may use AI tools while all decisions are ultimately made by human reviewers. Accommodations are available for applicants with disabilities. • Earn $58.79 hourly (CBA rate) with union‑provided benefits. • Equal opportunity employer; accommodations available for applicants with disabilities.

Work Environment

Field