Office - Leasing Professional

About the Role

• Process all applicant information within 24 hours. • Follow up with prospective residents a minimum of five times. • Create applicant files, verify qualifications, and submit applications for approval. • Schedule lease signings and complete lease agreements promptly. • Adhere to Fair Housing Laws and all company policies to ensure a compliant and ethical work environment. • Track traffic, availability, and resident interactions daily to maintain high occupancy. • Respond promptly to phone calls and emails. • Maintain courteous communication with residents, applicants, and other stakeholders. • Research surrounding community and competition to enhance marketing strategies. • Promote resident retention programs and maintain excellent resident relations. • Support team goals and assist with property tasks as needed. • Lead prospects through vacant and model apartments, highlighting features and benefits that suit their needs. • Assist in mailings, distribute flyers, and shop competitive properties to maintain an edge. • Walk tour paths and inspect vacant units to ensure readiness for showing.

Key Responsibilities

• ▸applicant processing
• ▸lease scheduling
• ▸occupancy tracking
• ▸market research
• ▸resident retention
• ▸property tours

What You Bring

• Prior customer service experience required; leasing or sales experience is a plus. • Outstanding interpersonal and communication skills to interact with residents and office staff. • High school diploma or GED; or one to three months of related experience/training, or equivalent combination of education and experience. • Strong sales focus with an ability to provide exceptional customer service. • Valid driver’s license, good driving record, and auto insurance may be required for travel to multiple properties.

Requirements

• ▸customer service
• ▸sales
• ▸interpersonal
• ▸high school
• ▸driver's license
• ▸communication

Benefits

• Employee Assistance Program to support your overall wellness • Additional Employee Discounts available on various services • Generous Rent Discount at any one of our properties • $300 Morgan Essentials (paid quarterly) • Morgan Essentials • $300 every quarter • Property Shared Staff Renewal Commissions • Excellent Base Pay : $16 • $18 • Employee Referral Program (Earn up to $750 per referral) • $100 New Lease Commissions • Tuition Reimbursement Program for continued learning • Property Staff Shared Renewal Commissions (paid monthly) • Retirement Savings: 401(k) with Company Match • Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability • Paid Time Off: Including 10 Holidays per year and sick leave

Work Environment

Onsite