Clarion Housing Group
Providing and building affordable homes across England, reinvesting surplus into communities.
Support Officer - Domestic Abuse Service
Provide housing and tenancy support to domestic abuse survivors in Kent.
Job Highlights
About the Role
As a Support Officer you will work alongside colleagues in supported housing and outreach services across Kent, helping families stay safe, accessing welfare benefits, providing emotional support, and assisting with applications for permanent housing. • Provide safety and emotional support to families affected by domestic abuse. • Enable access to welfare benefits and offer debt advice. • Assist customers in applying for and securing permanent housing. • Conduct outreach and supported‑housing duties across Kent as required.
Key Responsibilities
- ▸emotional support
- ▸benefit access
- ▸debt advice
- ▸housing application
- ▸outreach support
- ▸family safety
What You Bring
Candidates may have housing or support sector experience, but the key qualities sought are professionalism, empathy, understanding, relevant life experience, and a willingness to develop skills. Applicants must be able to travel within the region, pass an Enhanced Adult & Child barred list criminal record check, be eligible to work in the UK and reside in England or Wales for the duration of employment. • Meet eligibility requirements: UK work eligibility, residence in England or Wales, and pass an Enhanced Adult & Child barred list check.
Requirements
- ▸uk eligibility
- ▸england/wales
- ▸barred check
- ▸travel
- ▸housing experience
- ▸empathy
Benefits
The role is based in Folkestone, Kent, offering a permanent contract of 36 hours per week with a salary between £28,038 and £30,194 per annum. It forms part of the Kent Domestic Abuse Service, supporting people experiencing domestic abuse. The closing date for applications is 11 February 2026. Clarion offers a range of benefits that reward hard work and support lifestyle, and provides guidance on the responsible use of AI during recruitment. The vacancy may close without notice. • Receive a competitive salary (£28,038‑£30,194) plus benefits that reward hard work and support lifestyle.
Work Environment
Hybrid