Johnson Controls
Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
Fire and Security Service Engineer
Service and maintain fire, security and CCTV systems while delivering top‑class customer support.
Job Highlights
About the Role
As a multi‑skilled Service Engineer you will service and maintain intruder alarms, access control systems, CCTV, and fire alarm systems to industry standards. You will ensure these systems operate reliably and safely while providing exceptional technical expertise. • Service and maintain intruder alarms, access control, CCTV, and fire alarm systems to industry standards. • Deliver outstanding customer service and build strong client relationships. • Prioritise jobs, manage time efficiently, and ensure safe device handling. • Complete accurate reports and certifications for all work performed.
Key Responsibilities
- ▸alarm service
- ▸access control
- ▸cctv maintenance
- ▸fire alarms
- ▸customer service
- ▸reporting
What You Bring
You will deliver outstanding customer service, build strong client relationships, and handle devices safely and responsibly. Effective job prioritisation, time management, and accurate completion of reports and certifications are essential. The ideal candidate has experience in the fire and security industry, holds a full UK driving licence, and can lift and climb ladders. Previous customer‑facing experience is required, with preferred qualifications such as 18th Edition, NVQ, City & Guilds, BTEC, or FIA. • Hold a full UK driving licence and ability to lift and climb ladders. • Possess experience in fire and security industry and customer‑facing roles. • Preferred qualifications include 18th Edition, NVQ, City & Guilds, BTEC, or FIA.
Requirements
- ▸driving licence
- ▸lift/climb
- ▸fire security
- ▸customer‑facing
- ▸18th edition
- ▸nvq
Benefits
The role is for a Fire and Security Service Engineer with ADT, based in Belfast. Total potential earnings range from £60,000 to £75,000 per year, including overtime, call‑outs, and incentives. ADT offers a competitive base salary plus industry‑leading additional earnings, including overtime, generous call‑out payments, and an engineering commission scheme. Benefits also include up to 7% pension matching, 25 days holiday (plus purchase scheme), a company vehicle with uniform, PPE, tools, ongoing training, career progression, and various staff referral and recognition programmes. • Earn competitive base salary with overtime, call‑out payments, and commission incentives. • Receive pension matching up to 7%, 25 days holiday plus purchase scheme, and company vehicle with PPE and tools. • Access career progression via engineering ladder, training, and employee assistance programs.
Work Environment
Field