Jll
JLL provides professional services in real estate and investment management worldwide.
Receptionist
First point of contact handling visitors, calls, mail, and admin support.
Job Highlights
About the Role
The Receptionist/Administrative Assistant serves as the first point of contact for the organization, handling communications, visitors, and essential clerical tasks with a focus on excellent customer service and attention to detail. • Greet and direct clients, guests, and visiting employees. • Answer incoming calls and route them to the appropriate associates. • Manage visitor tracking for vendors and guests. • Assist with employee onboarding and off‑boarding processes. • Handle incoming and outgoing mail and packages. • Support the annual management plan by meeting key performance indicators. • Perform facility management assignments as directed.
Key Responsibilities
- ▸client greeting
- ▸call routing
- ▸visitor tracking
- ▸onboarding
- ▸mail handling
- ▸facility management
What You Bring
• Minimum 2 years of customer service experience. • Proficient with various information technology tools and platforms. • Excellent oral and written communication and organizational skills. • Fluent in English with ability to perform minimal physical activity. • Preferred: experience in corporate reception or administration. • Preferred: familiarity with visitor management systems. • Preferred: knowledge of basic office management procedures.
Requirements
- ▸customer service
- ▸it tools
- ▸communication
- ▸english
- ▸reception
- ▸visitor systems
Benefits
This full‑time, on‑site role is based in the Boston, Cambridge, or Waltham, MA area and offers an estimated salary range of $45,300 to $64,700, with final compensation determined by qualifications, location, and market factors. JLL offers a comprehensive benefits package that supports personal well‑being and professional growth, including retirement, health, parental leave, paid time off, and early wage access. • 401(k) plan with company matching contributions. • Comprehensive medical, dental, and vision coverage. • Paid parental leave at 100% of salary. • Paid time off and company holidays. • Early access to earned wages through Daily Pay.
Work Environment
Office Full-Time