Lobby Ambassador

About the Role

The Lobby Ambassador role in San Jose, CA, begins on February 16, 2026, delivering exceptional client and guest experiences through face‑to‑face engagement, proactive communication and hospitality expertise, covering pre‑arrival to departure. Daily duties include welcoming guests, assisting with arrivals and departures, providing office orientations, engaging visitors and callers, offering local area information, coordinating with facilities, handling wayfinding, and supporting meetings and receptions. • Warmly greet guests, anticipate needs, and assist with arrivals, departures, and office orientations. • Engage visitors, employees, and callers with a visible, helpful presence throughout the workplace. • Provide expert recommendations on local restaurants, hotels, attractions, and events. • Collaborate with facilities management to deliver hospitality‑focused services across departments. • Serve as primary contact for campus information, wayfinding, and activity coordination. • Offer meeting support, reception services, and personal assistance as required.

Key Responsibilities

• ▸guest greeting
• ▸visitor engagement
• ▸local recommendations
• ▸facility coordination
• ▸wayfinding
• ▸meeting support

What You Bring

The position requires regular walking, standing for extended periods, and occasional lifting of mail or meeting‑related items, performed in a professional office environment with frequent interpersonal interaction and shifting priorities. Candidates need 2‑3 years of customer‑service or hospitality experience, strong communication, multitasking ability, Microsoft Office proficiency, and a positive, flexible attitude; preferred background includes corporate hospitality, knowledge of local attractions, facilities management, mail services, event coordination, additional language skills, and workplace technology familiarity. • Minimum 2‑3 years of customer service or hospitality experience. • Strong verbal and written communication and interpersonal skills. • Proven ability to multitask, prioritize, and maintain accuracy. • Proficient with Microsoft Office (Teams, Excel, PowerPoint, Word, Outlook). • Preferred: corporate hospitality or workplace services experience. • Preferred: knowledge of local attractions and dining options. • Preferred: familiarity with facilities management, mail services, and event coordination. • Preferred: additional language skills and workplace technology platform experience.

Requirements

• ▸customer service
• ▸communication
• ▸multitasking
• ▸microsoft office
• ▸corporate hospitality
• ▸facilities management

Benefits

Estimated annual compensation ranges from $47,407 to $59,259, with benefits such as 401(k) matching, comprehensive medical, dental and vision coverage, paid parental leave, paid time off, holidays, and early access to wages via Daily Pay. • Compensation range: $47,407 – $59,259 annually. • Benefits include 401(k) match, medical/dental/vision coverage, paid parental leave, PTO, holidays, and Daily Pay early wage access.

Work Environment

Office Full-Time