Quality Manager

About the Role

Own and lead the plant Quality Management System (QMS), ensuring compliance with ISO 9001, the plant Quality Manual, customer requirements, and applicable regulatory obligations. Serve as the ISO Management Representative with full authority for certification activities and drive strategic quality initiatives focused on continuous improvement, preventive quality, and risk‑based thinking across products, processes, and services, including PFMEA/DFMEA oversight and error proofing at the source. Act as the primary quality interface with customers, suppliers, and internal stakeholders. Lead customer audits, inspections, complaints, escapes, and major quality events, coordinating cross‑functional containment, communication, and corrective actions. Establish and manage inspection systems, statistical feedback, and data‑driven monitoring to ensure product conformance, QMS effectiveness, and transparency of quality performance. Own product warranty processes and the Cost of Non‑Conforming Material (CONC), ensuring permanent corrective actions, financial impact visibility, and prevention‑focused improvements. Lead quality deployment for new products, processes, and services through PROLaunch, ensuring readiness, risk mitigation, and compliance prior to launch. Direct internal, customer, and third‑party audit activities, ensuring timely closure, effectiveness of corrective actions, and organizational compliance. Analyze quality metrics and conduct management reviews, recommending operational countermeasures to close performance gaps and improve business results. Coordinate continuous improvement initiatives, including 8D problem solving, Kaizen events, BPI initiatives, Six Sigma projects, and other structured methodologies. Maintain full accountability for quality performance with the authority to stop production or shipment to protect customers and the business. Develop, coach, and evaluate the quality team, covering performance management, capability development, succession planning, and talent progression. • Lead the plant QMS and act as ISO Management Representative. • Drive continuous improvement, preventive quality, and risk‑based thinking (PFMEA/DFMEA, error proofing). • Serve as primary quality liaison; manage audits, complaints, and major quality events. • Establish inspection systems and statistical monitoring for product conformance. • Oversee quality deployment for new products/processes via PROLaunch, ensuring readiness and compliance. • Direct internal, customer, and third‑party audits; ensure timely corrective actions. • Analyze quality metrics, conduct management reviews, and propose operational countermeasures. • Lead continuous improvement programs (8D, Kaizen, BPI, Six Sigma). • Develop, coach, and evaluate the quality team, including succession planning.

Key Responsibilities

• ▸qms management
• ▸audit coordination
• ▸inspection systems
• ▸continuous improvement
• ▸risk analysis
• ▸customer liaison

What You Bring

Qualifications include a bachelor's degree in engineering or business, a minimum of five years' experience in quality, manufacturing or engineering, and at least two years leading strategic quality, manufacturing, or engineering projects. Success criteria require knowledge and experience with Quality Management Systems (ISO 9001, TS16949) and an understanding of EQS, ELSS, and EBE as components of the EBS, including the assessment process and criteria. • Own warranty processes and Cost of Non‑Conforming Material (CONC) with financial visibility. • Authority to stop production or shipment to protect customers and the business. • Require bachelor's degree in engineering or business; 5+ years quality/manufacturing experience; 2+ years leading strategic projects. • Knowledge of ISO 9001, TS16949 and EQS/ELSS/EBE assessment processes.

Requirements

• ▸iso 9001
• ▸ts16949
• ▸eqs
• ▸bachelor's
• ▸5+ years
• ▸strategic lead

Benefits

Applicants requiring a disability‑related accommodation for the job search, application, or interview process may contact 1‑800‑836‑6345; only accommodation requests will be accepted at this number. Benefit programs are offered to employees and their families, with specific options dependent on eligibility factors such as location, hire date, and collective bargaining agreements.

Work Environment

Onsite