Supervisor

About the Role

This hands‑on leadership role sits on the senior management team, overseeing planning and customer service functions at the core of operations. The supervisor will manage trades and subcontractors, conduct inspections and ensure compliance with company procedures and industry regulations, while maintaining a focus on service excellence. • Conduct pre‑ and post‑inspections on internal and external tenanted properties, including work at height and scaffolding snagging. • Supervise and coordinate tradespeople and subcontractors across multiple workstreams. • Oversee planned, cyclical and responsive repairs to ensure timely, high‑quality delivery meeting building regulations. • Log works and generate reports using PDA systems and Excel; compile management reports on operational performance. • Provide excellent customer care, resolve issues professionally, and monitor productivity, resource allocation and contract profitability. • Ensure health and safety compliance and adherence to company operating procedures through regular site visits.

Key Responsibilities

• ▸inspections
• ▸trade supervision
• ▸repair oversight
• ▸reporting
• ▸customer service
• ▸safety compliance

What You Bring

Applicants must hold a full, valid UK manual driving licence, be eligible to work in the UK and be willing to undergo DBS and security checks. All candidates are required to be over 21, have held their licence for more than three months and have fewer than nine penalty points. • Full, valid UK manual driving licence (over 21, held >3 months, <9 points). • Proven experience supervising operatives in repairs and maintenance, with a trade background. • Ability to manage subcontractors and multi‑trade teams, work at height and inspect scaffolding. • Strong understanding of planned, cyclical and responsive repair programmes. • Excellent communication, organisational and planning skills; proficient in PDA systems and Excel. • Strong customer focus and commitment to service excellence; entitled to work in the UK (no visa sponsorship).

Requirements

• ▸driving licence
• ▸supervision
• ▸team management
• ▸excel
• ▸pda
• ▸customer focus

Benefits

The Building Maintenance Supervisor position is based in Ealing and offers a full‑time, permanent contract of 42.5 hours per week with a salary up to £44,850 per annum. The role includes a company van, fuel card and a comprehensive benefits package. Successful candidates will be entitled to 25 days of annual leave plus bank holidays, volunteering leave and family‑friendly policies. • Salary up to £44,850 per annum plus company van, fuel card and uniform. • 25 days annual leave plus bank holidays, volunteering leave and family‑friendly policies. • Access to staff rewards, discounts on groceries, holidays, eye‑test vouchers and share‑save scheme. • Annual Mears Fun Day and volunteering leave for community projects. • Opportunities for career development within a growing joint‑venture.

Work Environment

Field