We One
WeOne is a leading global provider of integrated infrastructure services.
Coordinator, Planning
Coordinate cargo flow, planning, scheduling, and stakeholder communication.
Job Highlights
About the Role
The Coordinator, Planning, is a driven and detail‑oriented individual who will be responsible for ensuring the effective flow of cargo through the terminal. The role anticipates and eliminates potential delays through planning, scheduling and coordination of resources to deliver exceptional customer service. • Liaise and communicate with steamship lines, class ones, truckers, shippers, government agencies and internal staff to coordinate import and export cargo movement. • Check and resolve inward and outward EDI errors. • Plan and execute inbound and outbound rail movements, communicating car specifications and loading plans with the operations team. • Process and validate operational and administrative information, verifying data accuracy against documentation and proactively resolving errors. • Monitor and communicate information and changes to internal and external stakeholders. • Process special service requests for customers, ensuring all billable charges are quoted, approved and invoiced. • Respond to customer enquiries promptly and professionally, escalating when appropriate to ensure resolution. • Complete all necessary forms such as bills of lading, customs documentation and re‑manifest/cargo control documents. • Support all administration duties, reporting and billing.
Key Responsibilities
- ▸edi management
- ▸rail planning
- ▸cargo coordination
- ▸documentation
- ▸billing
- ▸customer service
What You Bring
• Degree in business, logistics or a similar field preferred. • Strong organizational, planning and analytical skills with attention to detail. • Excellent computer skills, including MS Office, and ability to learn new systems quickly. • Customer service orientation with effective communication at all organizational levels. • Proven ability to exercise judgment within defined practices and policies. • Motivated and capable of working independently while contributing to the team. • Flexibility to work irregular hours, including weekends and holidays as required.
Requirements
- ▸degree
- ▸analytical
- ▸ms office
- ▸customer service
- ▸judgment
- ▸flexibility
Benefits
At DP World Canada we’re proud to offer a well‑rounded total compensation package for all permanent positions, supporting health, wellbeing and career growth. The package includes competitive salary, bonus, generous vacation time, comprehensive health and dental benefits, a health‑lifestyle spending account, a defined contribution pension plan, employee wellness initiatives, internal training, learning opportunities and professional development support. DP World Saint John offers container and non‑containerized cargo handling services with over 500,000 square feet of bonded warehousing capacity, including container stuffing/destuffing, breakbulk, stevedoring and other solutions within an on‑terminal facility. Multiple weekly liner services provide competitive transit times to over 500 ports worldwide. Joining DP World means joining a people‑oriented company where colleagues enjoy a relaxed environment, openness, safety excellence and commitment to growth and innovation, complemented by top‑notch benefits such as extensive health coverage, lifestyle spending accounts, pension contributions and support for professional development. • Competitive salary and annual bonus. • Generous vacation time with paid flex day and volunteer days. • Comprehensive health & dental benefits starting on day one. • Annual health/lifestyle spending account. • Defined contribution pension plan. • Employee wellness initiatives. • Internal training & learning opportunities. • Professional development support.
Work Environment
Office Full-Time