Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership with premium resorts.
Front Desk Clerk
Greet guests, manage check‑in/out, handle payments, and coordinate front desk services.
Job Highlights
About the Role
• Greet guests and owners upon arrival • Check guests in and out, generate folios and collect payments • Receive housekeeping and maintenance requests and forward them to appropriate departments • Restock the front desk, prepare arrival packets and area information • Answer phones and direct calls
Key Responsibilities
- ▸guest check‑in
- ▸check‑out
- ▸payment processing
- ▸request routing
- ▸front‑desk restocking
- ▸phone handling
What You Bring
• Proficient English language skills • Knowledge of Microsoft Office 365 • Ability to multitask, prioritize and meet organizational goals • Minimum 6 months of customer service experience • Preferred: experience as front desk/guest services agent, handling credit‑card transactions, or background in resort hospitality
Requirements
- ▸english
- ▸office 365
- ▸multitasking
- ▸customer service
- ▸front desk
- ▸hospitality
Benefits
There’s nothing more rewarding than creating lifelong memories for yourself and others. Through an inclusive culture of belonging, Hilton Grand Vacations celebrates the uniqueness of each of its more than 14,000 team members, who deliver memorable experiences to members and guests every day. We invite you to find a career that truly matters and where you’ll belong, joining a growing, innovation‑driven team that values diversity and provides equal opportunity for all. Benefits begin on day one with no waiting period, and all U.S. regular full‑time and part‑time team members are eligible for a wide range of programs, including health care, retirement and learning opportunities. Hilton Grand Vacations is committed to providing reasonable accommodations for individuals with disabilities throughout the hiring process and employment. • Excellent health care options (medical, dental, vision) • Recognition programs and rewards • Travel discounts program • Paid vacation and paid sick days • Employee assistance program for physical and mental wellbeing • 401(k) with company match • Tuition reimbursement programs • Employee stock purchase program • Learning and advancement opportunities • Open and flexible availability, including weekends and holidays
Work Environment
Onsite