Kimley-Horn
A multidisciplinary engineering and planning firm offering innovative solutions in various sectors.
Information Technology Intern
Provide daily IT support while shadowing analysts at the Raleigh office
Job Highlights
About the Role
• Provide daily office IT support while shadowing IT Analysts • Collaborate with local and regional IT teams to deliver support services • Prioritize, troubleshoot, and resolve internal client problems • Configure and troubleshoot Windows 10 PC issues • Support enterprise applications on Windows Server 2016 • Install printers, copiers, plotters, and other office equipment
Key Responsibilities
- ▸it support
- ▸team collaboration
- ▸troubleshooting
- ▸windows 10
- ▸server support
- ▸equipment install
What You Bring
• Demonstrate passion for technology, business mindset, customer‑service orientation, strong communication, and teamwork • Pursuing a Bachelor’s degree in Information Systems or related field • Previous customer service experience • Exhibit excellent written and verbal communication and customer service skills • Show high aptitude and willingness to learn new technologies • Efficiently solve problems and explain solutions • Experience with CAD/Engineering applications; MCP, A+, Network+, or Cisco CCNA certification a plus • Configure and use mobile devices such as iPads and smartphones • Knowledge of Office 365, Teams, OneDrive for Business, Exchange 365, Active Directory, and networking fundamentals
Requirements
- ▸cad
- ▸mcp
- ▸a+
- ▸network+
- ▸office365
- ▸active directory
Work Environment
Office Full-Time