Operational Support Officer

About the Role

• Manage and clear accounts payable invoices regularly. • Complete all billing promptly and in line with contract terms. • Contribute ideas to the continuous improvement program for operational excellence. • Implement and ensure compliance with all existing and new policies, procedures, and regulations. • Support Operational Project Managers with cost management and reporting. • Assist new suppliers and subcontractors with system access. • Perform general duties to support the efficient running of the office/depot. • Maintain high accuracy in data entry and document preparation, ensuring thoroughness and follow‑up. • Apply effective problem‑solving techniques.

Key Responsibilities

• ▸accounts payable
• ▸billing
• ▸cost management
• ▸supplier onboarding
• ▸data entry
• ▸compliance

What You Bring

• Hold a certificate in Business Administration, Customer Service, or similar (desirable but not essential). • Demonstrate proficiency in core administrative tasks, including touch‑typing, spreadsheeting, and document writing/formatting using Microsoft Office 365. • Exhibit sharp time‑management skills. • Possess strong communication and interpersonal abilities.

Requirements

• ▸business administration
• ▸customer service
• ▸microsoft office
• ▸touch-typing
• ▸time management
• ▸communication

Benefits

Downer believes people are our greatest asset and is committed to offering career opportunities, work‑life balance, and services that exceed benchmarks. Employees enjoy a suite of Downer Perks, including health and wellbeing, financial, lifestyle and technology discounts, and the chance to work across diverse divisions for continuous learning and growth. The company is proud to be recognised as a WORK180 Endorsed Employer for All Women.

Work Environment

Onsite