Operations Director - Commercial Consultancy (Water Sector)

About the Role

As part of the capital delivery team you will work in a collaborative environment, interacting positively with a wide range of internal and external stakeholders to deliver multiple water and water‑recycling projects within the AMP8 programme. The role ensures compliance with client governance procedures, including risk, cost and change control, and partners with other business teams to achieve project success. The position leads the delivery of cost consultancy and management services, influencing strategic outcomes and key performance indicators, while providing leadership to subordinate managers. • Manage delivery of key assignments, driving client outcomes, business growth, market positioning and strategic account development. • Uphold integrity through ethical, compliant operations, supporting net zero carbon delivery and accountability to Mace values. • Inspire and develop high‑performing teams, fostering inclusive leadership, talent growth, innovation and continuous improvement. • Oversee contract administration, valuations, cost control, reporting, certifications and claims to ensure robust governance and commercial certainty. • Manage post‑contract cost management, driving income, performance improvement and achievement of business targets. • Develop senior teams through effective leadership, mentoring and coaching, embedding excellence and continuous improvement. • Drive best practice, transformational change and net zero outcomes through collaborative, sustainable delivery. • Manage commercial and contract obligations across delivery vehicles. • Ensure compliance with NEC contract management standards. • Lead commercial reporting and support dispute avoidance through proactive engagement. • Safety first – champion a safe, diverse and inclusive working environment and prioritize wellbeing. • Client focus – own the quality of deliverables, strategic outcomes and build long‑term client relationships. • Create opportunity – foster a culture of continuous improvement, inspiring people and teams to develop.

Key Responsibilities

• ▸contract admin
• ▸cost control
• ▸commercial reporting
• ▸nec compliance
• ▸stakeholder management
• ▸cost consultancy

What You Bring

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.

Requirements

• ▸construction
• ▸consultancy

Benefits

Mace promotes a safe, diverse and inclusive workplace, values client focus, integrity and the creation of opportunities for people to excel, and offers flexible, part‑time or hybrid working arrangements.

Work Environment

Hybrid