Customer Service - Self Storage Manager

About the Role

Property managers work independently at multiple locations, both inside and outside the facilities. They assess customer storage needs, suggest solutions, and sell packing and moving supplies. Daily responsibilities include storage unit inspections, auditing cash drawers, making bank deposits, and handling payment reminders and collection calls. Physical requirements involve transporting items up to 35 lb and spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors. Managers also perform cleaning and daily maintenance tasks such as sweeping, mopping interior areas, and maintaining exterior grounds and curb appeal. • Independently manage multiple storage locations, assess customer needs, and sell packing/moving supplies. • Conduct daily unit inspections, cash drawer audits, bank deposits, and payment collection calls. • Transport items up to 35 lb and spend up to 50% of time outdoors, including stairs and large doors. • Perform cleaning and maintenance of interior and exterior areas.

Key Responsibilities

• ▸storage management
• ▸customer assessment
• ▸supply sales
• ▸unit inspection
• ▸cash audits
• ▸item transport

What You Bring

Qualified candidates have experience in customer‑service‑focused sales environments such as retail, restaurant, fast‑food, or other service‑based companies. A valid driver’s license and personal vehicle are required for travel between locations, with mileage reimbursement provided. • Prior experience in customer‑service sales (retail, restaurant, fast‑food) required.

Requirements

• ▸customer service
• ▸sales
• ▸retail
• ▸restaurant
• ▸fast-food
• ▸driver's license

Benefits

Public Storage is the self‑storage industry leader and is hiring now, offering a wage of $15.00 per hour. The Total Rewards package includes flexible full‑time schedules between 9:30 am and 6 pm (weekends until 5 pm). Employees become eligible for full‑time benefits after working an average of 20+ hours per week, which cover medical, dental, vision, 401(k) with match, paid time off, sick time, and flex spending. Additional perks include company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for travel between properties, and performance‑based bonuses for property managers. Public Storage has been recognized as a Great Place to Work, with employees voting it for best career growth, top 5% work culture, and top 10% diversity and inclusion. Applicants are invited to join the industry’s #1 team. • Earn $15/hour with a flexible full‑time schedule (9:30 am–6 pm, weekends until 5 pm). • Eligible for full‑time benefits after 20+ weekly hours: medical, dental, vision, 401(k) match, PTO, sick leave, flex spending. • Company‑paid life and accidental death insurance, vendor discounts, mileage reimbursement, and performance‑based bonuses. • Valid driver’s license and personal vehicle needed; mileage reimbursed.

Work Environment

Field