Ops Supervisor Hauling

About the Role

The Operations Supervisor – Hauling Operations leads collection activities across commercial, residential, roll‑off, and container services in a geographically dispersed area. Reporting to the Operations Manager and General Manager, the supervisor oversees drivers and helpers while implementing tactical initiatives to achieve functional excellence and budget goals. Key responsibilities include providing safety leadership, ensuring accident‑prevention programs, delivering a superior customer experience, optimizing route efficiency, and fostering employee engagement. The role demands adherence to safety, environmental, regulatory, and ethical standards while driving productivity and cost control. • Lead safety initiatives, remove unsafe conditions, and oversee accident‑prevention programs. • Partner with sales and maintenance to ensure safe routes and equipment compliance. • Provide exceptional customer service, meet missed‑pickup goals, and resolve service issues promptly. • Act as a company ambassador to enhance customer satisfaction and loyalty. • Set productivity goals, optimize routes for density, and manage labor and disposal expenses. • Implement service conversions and container upsizing to reduce route hours. • Create a collaborative team environment and coach employees for career advancement. • Direct large staff, set aggressive goals, and marshal resources to achieve objectives. • Apply problem‑solving, analytical, critical‑thinking, and decision‑making skills. • Collaborate across teams, generate creative solutions, and uphold ethical standards.

Key Responsibilities

• ▸safety leadership
• ▸route optimization
• ▸customer service
• ▸staff management
• ▸cost control
• ▸accident prevention

What You Bring

Qualified candidates must be able to direct large staff, be process‑ and results‑oriented, and possess strong problem‑solving, analytical, and decision‑making skills. Collaboration, creative thinking, ethical behavior, and at least one year of supervisory experience are essential. • Maintain at least one year of lead or supervisory experience.

Requirements

• ▸supervisory
• ▸leadership
• ▸problem‑solving
• ▸analytical
• ▸decision‑making
• ▸collaboration

Benefits

Compensation ranges from $75,100 to $103,300 with a 10% annual incentive, and the position includes a comprehensive benefits package covering medical, dental, vision, retirement, and paid time off. • Eligible for a salary range of $75,100–$103,300 with a 10% annual incentive. • Comprehensive medical, dental, and vision coverage. • Health care and dependent care spending accounts. • Short‑ and long‑term disability insurance. • Life insurance and accidental death & dismemberment coverage. • Employee and Family Assistance Program (EAP). • Employee discount programs. • 401(k) plan with generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO).

Work Environment

Field