Downer
Leading provider of integrated services across Australia and New Zealand, delivering infrastructure solutions.
Customer Service Officer
Support day‑to‑day contract operations and admin for Downer Energy & Utilities.
Job Highlights
About the Role
• Support day‑to‑day contract operations and data entry. • Maintain office management systems and requisition supplies. • Provide team/training assistance as required. • Communicate constructively with team members, customers, and clients. • Identify and communicate opportunities for process improvement.
Key Responsibilities
- ▸data entry
- ▸office systems
- ▸team training
- ▸client liaison
- ▸process improvement
What You Bring
• Experience working within a coordination or administrative position. • Working knowledge of Microsoft Office products. • Strong communication skills and a professional phone manner. • Ability to work under minimal supervision and in a close team environment. • Competence in PC use and data entry.
Requirements
- ▸coordination
- ▸microsoft office
- ▸communication
- ▸teamwork
- ▸data entry
Benefits
• A supportive and inclusive team environment. • Optional after‑hours call roster, providing an extra allowance per shift. • Opportunities for professional development and career progression. • The chance to work with a leading provider in the utilities sector. • Access to Downer employee benefits and programs.
Work Environment
Office Full-Time