Sunbelt Rentals, Inc.
Provides equipment & tool rentals and engineered solutions across industries to support projects and operations.
Credit & Collections Representative
Make collection calls and manage delinquent accounts for equipment rentals.
Job Highlights
About the Role
We are seeking a Credit & Collections Representative to join our fast‑growing team. In this role you will make collection calls on all past‑due accounts and help maintain the company’s financial health. The position requires reducing delinquency on assigned accounts, contacting customers about payment status, handling incoming calls, and resolving disputed invoices with both customers and profit centers. You will also work with general contractors on joint‑check arrangements, forward certificates of insurance and tax certificates to the proper departments, and keep customer maintenance information current. • Reduce delinquency for assigned accounts • Contact customers regarding payment status and collect past‑due payments • Resolve disputed invoices with customers and profit centers • Coordinate joint‑check arrangements with general contractors • Forward certificates of insurance and tax certificates to appropriate departments • Update and amend customer maintenance information • Utilize fair debt‑collection practices and legal lending methods • Operate computerized accounting systems
Key Responsibilities
- ▸delinquency reduction
- ▸payment collection
- ▸invoice dispute
- ▸joint-check
- ▸certificate management
- ▸accounting systems
What You Bring
Ideal candidates possess knowledge of construction lien laws, state commercial regulations and fair debt‑collection practices, along with professional phone etiquette and a commitment to excellent customer service. Strong written and verbal communication skills, detail‑orientation, and familiarity with computerized accounting systems are essential. • Apply knowledge of construction lien laws and state commercial regulations • Demonstrate professional phone etiquette and excellent customer service • Exhibit strong written and verbal communication abilities
Requirements
- ▸construction law
- ▸regulations
- ▸debt collection
- ▸accounting software
- ▸customer service
- ▸communication
Benefits
Sunbelt Rentals strives to be the customer’s first choice in equipment rental, offering a vast fleet that includes pumps, scaffolding, construction tools and more. We combine top‑tier equipment with friendly, knowledgeable staff, and we view our employees as our greatest asset. The company invests in its workforce through competitive benefits and extensive on‑the‑job training, supporting continuous growth across more than 1,000 North American locations. Physical demands may include bending, squatting, crouching, reaching, and lifting 50 pounds or more, with occasional indoor or outdoor work. Sunbelt Rentals is an Equal Opportunity Employer and provides reasonable accommodations as required by law. Base pay ranges from $18.99 to $26.11 per hour, varying by location, education, training and experience. Full‑time employees receive a comprehensive benefits package that includes health, dental and vision insurance, a 401(k) match, short‑ and long‑term disability, accident, life and travel insurance, flexible spending options, tuition reimbursement, and an employee assistance program. Paid time off includes 12–25 vacation days based on years of service, five sick days, six holidays plus two half‑day holidays, two floating holidays, an inclusion day and a volunteer day. Eligibility for benefits begins on the first of the month after completing 30 days of employment. Sunbelt Rentals supports veterans and encourages service members to apply. Our diverse, team‑focused culture offers advancement opportunities, recognition for exceptional performance, and a commitment to serving customers, communities and the planet.
Work Environment
Field