Brookfield Properties

Brookfield Properties

A global leader in real estate with a focus on commercial, retail, residential, and mixed-use properties.

10,000OfficeRetailMultifamilyIndustrialHospitalityTriple Net LeaseStudent HousingManufactured HousingResidentialCommercialWebsite

Leasing Consultant

Leasing Consultant handles resident tours, applications, leasing, and marketing.

Charlotte, North Carolina, United States
Full Time
Junior (1-3 years)

Job Highlights

Environment
Onsite

About the Role

The Leasing Consultant role involves meeting prospective residents, assessing their housing needs, conducting eligibility interviews, and showcasing vacant and model suites along with property amenities. Responsibilities also include quoting rental rates and promotions, following up with calls and literature, collecting application fees, security deposits, and rent payments, as well as managing internet leads and maintaining active social media engagement. Additional duties include completing applicant screenings, preparing leases and addenda, maintaining lease records and waiting lists, and ensuring compliance with affordable housing programs and HUD regulations. The consultant must utilize on‑site property management software, inspect units for move‑in readiness, distribute keys and move‑in packages, and actively market the community through outreach, cold calling, and competitor analysis. Mentoring newly hired leasing consultants is also part of the role. • Meet with prospective residents and assess housing needs • Quote rental rates and promotions • Conduct follow‑up calls and send literature to prospects • Collect application fees, security deposits, and rent payments • Manage internet leads and ensure proper follow‑up • Maintain social media activity and increase engagement • Screen applicants and prepare appropriate correspondence • Prepare leases and leasing addendums • Maintain lease records, waiting lists, and compliance reports • Utilize on‑site property management software for leasing data • Inspect apartments for move‑in readiness and apply final touches • Distribute keys, move‑in packages, safety videos, and paperwork • Execute marketing outreach, cold calling, and community engagement • Mentor newly hired leasing consultants

Key Responsibilities

  • applicant screening
  • lease preparation
  • leasing software
  • social media
  • marketing outreach
  • mentor training

What You Bring

Candidates should possess a high school diploma or GED, with an associate degree in customer service or hospitality preferred, and have 1–2 years of leasing or sales experience. Preferred qualifications include multisite experience, a valid driver’s license, knowledge of fair housing and affordable housing programs, proficiency with Microsoft Office, strong customer service and persuasion skills, and familiarity with Yardi/CRM systems. • Hold a high school diploma/GED; associate degree preferred • Possess 1–2 years of leasing or sales experience • Multisite experience and valid driver’s license preferred • Knowledge of fair housing laws and affordable housing programs • Proficient in Microsoft Office and customer service skills • Preferred experience with Yardi/CRM systems

Requirements

  • high school
  • associate degree
  • leasing experience
  • multisite
  • microsoft office
  • yardi

Benefits

Brookfield Properties offers a diverse portfolio of residential options to meet the needs of residents at every stage of life, emphasizing uncompromising quality, service, and support. The company invites applicants to join its team and contribute to its mission of exceeding resident expectations. Brookfield Properties offers a comprehensive benefits package that includes generous paid time off, a 401(k) plan with company match, opportunities for growth and advancement, a lucrative referral bonus program, and a significant rental discount for associates who choose to live on‑site. • Show vacant and model suites and property amenities • Full benefits package • Generous paid time off • 401(k) with company match • Growth and advancement opportunities • Lucrative referral bonus program • Discounted on‑site associate rental rate

Work Environment

Onsite

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