Senior Sales Trainer - Carolinas

About the Role

The Senior Sales Trainer develops, coaches, and enables sales performance for the Closets and Garages divisions, partnering closely with the Regional Sales Manager to onboard new hires, deliver follow‑up training, and support under‑performing reps to meet performance expectations. In this hands‑on role, the trainer designs and delivers comprehensive onboarding, ongoing coaching, and performance‑improvement programs; conducts skill‑gap analyses; provides paperwork quality control; supports designers in the field; leads ride‑alongs and shadowing; and collaborates on sales projects, product rollouts, and cross‑functional initiatives while maintaining a strong field presence. • Execute new‑hire sales training program for closets and garages (interview, classroom, virtual, in‑field). • Deliver training on sales process, product knowledge, design fundamentals, objection handling, closing techniques, system usage, and paperwork standards. • Partner with Regional Sales Manager to ensure new hires are field‑ready before appointments. • Coordinate training classes, accommodations, meals, documentation, sales kits, and samples. • Track onboarding progress and manage system access, software setup, and training resources. • Conduct skill‑gap analysis, develop training materials, and evaluate training effectiveness. • Lead ongoing sales, design, and process training to improve close rate, ticket size, design accuracy, and reduce service issues. • Provide paperwork training and quality control, spot‑checking designs and job documentation for accuracy. • Support field designers with design questions, technical errors, and product specifications. • Identify consultants needing extra support and deliver targeted coaching and improvement plans. • Conduct ride‑alongs, shadowing, and follow‑up coaching to reinforce standards. • Maintain strong field presence to observe customer interactions and model best practices. • Act as extension of Regional Sales Manager to reinforce accountability and execution standards. • Support sales‑related projects: training materials, playbooks, SOPs, tools, scripts, presentations, and workflow improvements. • Assist with rollouts of new products, pricing, programs, and sales initiatives. • Partner with Operations to align training with install and service expectations. • Provide administrative support within ClosetPro, including backend functionality and process assistance. • Stay current on market trends, product updates, and corporate sales changes. • Assist with scheduling, prioritization, hiring input, and performance feedback as needed.

Key Responsibilities

• ▸onboarding
• ▸skill analysis
• ▸training materials
• ▸quality control
• ▸field support
• ▸sales projects

What You Bring

Success is measured by territory sales, close rates, average ticket size, sales per lead, service‑rate reductions, and training quality metrics such as time‑to‑first sale and rep retention. Ideal candidates have 3‑5+ years of in‑home sales or training experience, strong consultative selling skills, design knowledge, data‑driven coaching ability, excellent communication, and required CAD and design expertise. • 3‑5+ years experience in in‑home sales, sales leadership, or sales training (home improvement preferred). • Strong consultative one‑call close selling expertise. • Proven ability to coach sales skills and execution discipline. • Experience in design‑driven sales environments (closets, garages, etc.). • Highly organized, detail‑oriented, and process‑focused. • Comfortable delivering group and one‑on‑one training. • Data‑driven with ability to diagnose performance and process issues. • Willingness to travel within the territory. • High school diploma required; some college preferred. • Minimum 2 years design experience and 2 years hands‑on CAD experience. • Demonstrated spatial reasoning and design problem‑solving skills. • Ability to guide and provide feedback to sales designers. • Excellent communication and interpersonal abilities. • Skilled at aligning clients and internal partners on design, payments, ordering, and technical support. • Proficient with Microsoft Office 365; CAD skills critical (2+ years), ClosetPro experience preferred. • Physical ability to sit for long periods and lift/move up to 35 lb. • Travel required; occasional evening and weekend virtual support. • Background check required; equal‑opportunity employer committed to diversity and accommodation.

Requirements

• ▸in‑home sales
• ▸consultative
• ▸cad
• ▸closetpro
• ▸office365
• ▸data‑driven

Benefits

The position is classified as exempt, with salary and benefits consistent with Renuity policy. Work is performed in an office environment with moderate noise, requires travel and occasional evening or weekend virtual support, and is contingent on a background check. Renuity is an equal‑opportunity employer committed to diversity, inclusion, and providing accommodations as needed. • Position exempt from overtime; salary and benefits per Renuity policy.

Work Environment

Field