Otis Elevator Co.
Designs, manufactures, and services elevators, escalators, and moving walkways worldwide.
ASM-FED
Technical support & training for elevator service, handling issues, spares and performance reviews.
Job Highlights
About the Role
• Deliver technical/orientation/refresher training to employees, partners and new hires (classroom and on‑the‑job). • Resolve critical lift issues and support shutdown clearance. • Prepare and circulate OPI/TIPS/CI reports based on identified issues. • Arrange alternative and non‑Supriya spares as needed. • Analyze callbacks and service data; conduct performance review meetings with presentations. • Conduct lift surveys for non‑Supriya equipment and approve acquisition clearance. • Participate in customer meetings with branch teams to provide technical support. • Monitor daily callbacks, service delays (SD) and long service delays (LSD). • Prepare electrical drawings on demand.
Key Responsibilities
- ▸training delivery
- ▸lift resolution
- ▸report preparation
- ▸data analysis
- ▸lift surveys
- ▸electrical drawings
Benefits
The company invests heavily in employee growth through training, leadership development, and the Employee Scholar Program, which sponsors colleagues pursuing degrees or certifications, while emphasizing safety, ethics, and quality as its Three Absolutes.
Work Environment
Onsite