Associate Tenant Researcher

About the Role

The Associate Tenant Researcher role focuses on investigating and profiling commercial tenants that occupy spaces within a specific market. These profiles help owners, brokers, and other real‑estate professionals make informed decisions about tenancy and property suitability. The position requires daily phone interviews, web research, and meticulous documentation of tenant movement and corporate structures. This full‑time position works in an office Monday‑through‑Friday and may require shift flexibility to cover Eastern, Central, Mountain, and Pacific time zones. Employees are expected to conduct at least two hours of interviews each day and maintain accurate tenant rosters for multiple buildings. • Investigate and profile commercial tenants in a geographical market. • Conduct 2+ hours of phone interviews daily with tenants, owners, and real estate professionals. • Perform web research to create comprehensive tenant and decision‑maker profiles. • Document tenant movement within the market. • Maintain accurate tenant rosters for various commercial buildings. • Investigate new property and tenant leads. • Document and profile corporate structures.

Key Responsibilities

• ▸tenant profiling
• ▸phone interviews
• ▸web research
• ▸data documentation
• ▸roster management
• ▸lead investigation

What You Bring

• Bachelor’s degree from an accredited, not‑for‑profit university or college. • Proven commitment to prior employers. • 8+ months experience in a customer‑service environment. • Proficiency with Microsoft Excel 365. • Flexibility to work shifts aligned with ET, CT, MT, and PT time zones. • Strong academic performance evidence. • Ability to connect quickly and professionally with people over the phone. • Demonstrated success meeting metrics or KPIs. • Natural curiosity, persistence, and strong investigative research skills. • Advanced Excel skills: data manipulation, filtering, basic formulas; assessed on Excel 2016. • Accurate data capture and entry. • Ability to manage multiple responsibilities and shifting priorities in a fast‑paced environment. • Self‑motivated and goal‑oriented.

Requirements

• ▸bachelor's
• ▸excel 365
• ▸advanced excel
• ▸customer service
• ▸data entry
• ▸kpi achievement

Benefits

CoStar promotes a collaborative and innovative culture, offering generous compensation, performance‑based incentives, and professional development through internal training, tuition reimbursement, and an inter‑office exchange program. The benefits package includes comprehensive healthcare, retirement savings with matching contributions, stock purchase options, paid time off, and wellness resources such as fitness centers and mental‑health counseling. CoStar welcomes qualified candidates who are eligible to work full‑time in the United States, but it does not provide visa sponsorship. The company is an Equal Employment Opportunity employer and maintains a drug‑free workplace with pre‑employment substance‑abuse testing. • Competitive base compensation and performance‑based incentives. • Internal training, tuition reimbursement, and inter‑office exchange program. • Comprehensive medical, vision, dental, and prescription coverage. • Life, legal, and supplemental insurance. • Virtual and in‑person mental‑health counseling for individuals and families. • Commuter and parking benefits. • 401(k) plan with matching contributions. • Employee stock purchase plan. • Paid time off. • On‑site (or reimbursed) fitness center with classes and equipment. • Access to Diversity, Equity & Inclusion employee resource groups. • Complimentary gourmet coffee, tea, fresh fruit, and healthy snacks.

Work Environment

Hybrid