Mission Critical HVAC / Mechanical Services Technician

About the Role

The Mission Critical HVAC / Mechanical Services Technician maintains, troubleshoots, and services mechanical and HVAC systems that directly support data‑center uptime and reliability. This role operates in high‑availability environments where procedural compliance, redundancy awareness, and precise execution are mandatory, handling preventive, corrective, and emergency work on mission‑critical cooling within 2‑8 hour service level agreements. Technicians perform preventive and corrective maintenance on a variety of data‑center mechanical systems, execute work through a field management system using approved MOPs, SOPs, and change‑management processes, and maintain system redundancy while monitoring upstream and downstream impacts. They respond to alarms, degraded performance, and emergency calls, document all work and system conditions accurately, follow strict safety protocols, participate in on‑call rotations, and complete required training via Upchurch University’s LMS DC|MC program. • Perform preventive and corrective maintenance on CRAH/CRAC units, chilled water systems, pumps, valves, heat exchangers, cooling towers, adiabatic systems, fluid loops, DX and supplemental cooling systems. • Execute work via the field management system following approved MOPs, SOPs, and change‑management processes. • Maintain system redundancy and monitor upstream/downstream impacts. • Respond to alarms, degraded performance, and emergency calls within 2‑8 hour SLAs. • Accurately document work, readings, inspections, and system conditions. • Follow strict safety protocols (LOTO, PPE, confined space, etc.) and participate in on‑call rotations.

Key Responsibilities

• ▸preventive maintenance
• ▸corrective maintenance
• ▸hvac service
• ▸field management
• ▸redundancy monitoring
• ▸alarm response

What You Bring

Typical experience ranges from 0–2 years for Level I entry‑level technicians to 5+ years for senior technicians, with a preference for candidates who have prior exposure to data‑centers, industrial facilities, or critical environments. The role emphasizes a clear career pathway supported by Upchurch University curricula, OEM training, and defined advancement from Level I to senior and leadership positions. Qualifications include a high school diploma or equivalent, with technical or vocational training preferred, and an EPA Section 608 certification. Candidates must be able to read P&IDs, mechanical schedules, OEM documentation, and MOPs/SOPs, possess a valid driver’s license, and be capable of working safely in live critical environments. Preferred differentiators include hands‑on experience with CRAH/CRAC units, chilled‑water plants, BAS/BMS systems, OEM certifications, OSHA 10/30 training, and prior work in data‑centers, hospitals, or other industrial facilities. The physical demands involve lifting up to 50 lbs, working in raised‑floor environments, rooftops, and equipment rooms, and exposure to noise, airflow, and operational equipment. The role requires flexibility to work nights, weekends, and on‑call rotations. • Complete required training through Upchurch University LMS DC|MC program. • High school diploma or equivalent; technical/vocational training preferred. • EPA Section 608 certification (Universal or applicable type). • Ability to read P&IDs, mechanical schedules, OEM documentation, MOPs, and SOPs. • Valid driver’s license and ability to work in live critical environments. • Preferred: CRAH/CRAC experience, chilled water plant exposure, BAS/BMS familiarity, OEM certifications, OSHA 10/30, experience in data‑centers, hospitals, or industrial facilities.

Requirements

• ▸epa 608
• ▸high school
• ▸p&ids
• ▸crah/crac
• ▸bas/bms
• ▸osha 10/30

Benefits

The position offers three progression levels. Level I focuses on execution, safety, and learning, with technicians performing basic PM and CM tasks under supervision. Level II technicians work independently, troubleshooting alarms and performance issues while coordinating with controls, electrical, and operations teams. Level III technicians serve as technical authorities, leading complex MOPs, performing advanced diagnostics, mentoring junior staff, and interfacing directly with client operations. Career progression is intentionally structured, offering a pathway from Level I through senior technician roles to lead technician, subject‑matter expert, service manager, or integrated systems operations positions, all supported by continuous professional development. Benefits include a competitive salary based on experience, health, dental, and vision insurance, paid time off and holiday pay, and opportunities for professional development and certification assistance. • Competitive salary based on experience. • Health, dental, and vision insurance. • Paid time off and holiday pay. • Professional development and certification assistance.

Work Environment

Field