Stanley Black & Decker, Inc.
Provides power tools, hand tools, outdoor equipment, engineered fastening systems and industrial solutions.
Field Service Technician I
Onsite technician performing field service, commissioning, and support for industrial equipment.
Job Highlights
About the Role
The position involves providing on‑site technical support to customers, ensuring equipment operates reliably, and collaborating with integration partners throughout project phases. • Execute local and occasional out‑of‑state service calls with short‑notice scheduling. • Provide integration support including teaching, adjustment, calibration, and issue diagnosis. • Commission multiple systems on customer sites and attend required kick‑off meetings. • Perform final installation buy‑off, documenting open issues and exceptions. • Diagnose and repair equipment to component level using oscilloscopes, multimeters, and other test tools. • Maintain service reports, update plant asset inventories, and file quality‑assurance documentation. • Assist customers in identifying and quoting spare parts and related fastening equipment. • Conduct on‑site customer training sessions. • Prepare and submit accurate expense reports in a timely manner.
Key Responsibilities
- ▸field service
- ▸integration support
- ▸system commissioning
- ▸equipment diagnostics
- ▸service reporting
- ▸customer training
What You Bring
Candidates should bring a solid background in electro‑mechanical troubleshooting and automation, along with the ability to interpret technical documentation and adhere to safety standards. The role is on‑site only and does not qualify for visa sponsorship. The company is an equal‑opportunity employer and provides accommodations for applicants with disabilities. • Minimum 2 years of electro/mechanical troubleshooting experience and 1 year of robot/PLC interfacing. • Proficiency in reading wiring diagrams, electronic schematics, and understanding safety circuits. • Electronic technology degree or equivalent experience; bachelor’s degree preferred.
Requirements
- ▸electro‑mechanical
- ▸plc
- ▸robotics
- ▸wiring diagrams
- ▸electronic schematics
- ▸bachelor's
Benefits
Stanley Black & Decker offers a market‑competitive salary and a full suite of health, retirement, and wellness benefits, complemented by employee discounts and tuition assistance. Employees have access to extensive learning resources, diverse career pathways, and a culture that values respect, inclusion, and community impact. • Competitive salary with medical, dental, vision, life, disability, 401(k) match, ESPP, PTO, tuition reimbursement, and tool discounts. • Access to digital learning platforms, Lean Academy, and internal career development programs. • Supportive, diverse workplace that encourages volunteerism, community involvement, and sustainable practices.
Work Environment
Field