Johnson Controls
Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
Experienced Fire Service Technician
Diagnose, repair, and maintain fire alarm and related low‑voltage systems at customer sites.
Job Highlights
About the Role
You will receive service calls from the Service Resource Center, diagnose equipment and system malfunctions, and perform service and repairs on electronic fire alarm and related building systems at customer sites. Responsibilities also include reading blueprints and technical manuals, installing and programming fire and life safety systems, providing excellent customer service, obtaining signatures on completed work, and participating in an on‑call rotation while mentoring teammates. The position requires troubleshooting and repairing installed systems, including panel reprogramming, device replacement, and low‑voltage circuit issues. You must organize technical resources, document all activities promptly, handle occasional after‑hours work, and provide recommendations, quotes, and solutions to improve facility efficiency. • Receive and resolve service calls for fire alarm and life safety systems • Read and interpret blueprints, schematics, and technical manuals • Deliver excellent customer service and obtain signatures on completed work • Participate in on‑call rotation and mentor team members • Submit accurate documentation and provide quotes for recommended solutions
Key Responsibilities
- ▸fire alarm
- ▸system troubleshooting
- ▸blueprint reading
- ▸customer service
- ▸documentation
- ▸on‑call
What You Bring
Candidates need at least five years of documented experience with low‑voltage electrical systems such as fire/life safety, access control, nurse call, and paging. Preferred qualifications include NICET Level II certification, blueprint reading skills, and familiarity with test equipment. The role demands physical ability to lift 50‑70 lb, work at heights up to 40 ft, flexible scheduling—including weekends—and a valid driver’s license with a clean record. • Diagnose, repair, install, and program fire, security, and access control panels • 5+ years experience with low‑voltage electrical systems; NICET Level II preferred • Ability to lift 50‑70 lb, work at heights up to 40 ft, and handle flexible schedules • Valid driver’s license and adherence to safety guidelines
Requirements
- ▸low‑voltage
- ▸nicet ii
- ▸5+ years
- ▸blueprint reading
- ▸driver’s license
- ▸physical ability
Benefits
Join a collaborative team dedicated to creating purposeful solutions that propel the world forward. Johnson Controls offers a diverse environment where your talent is supported with space to grow, and the company is committed to making a difference. The role includes a competitive starting pay with an hourly range of $29.81 to $42.31, paid training, global advancement opportunities, and a company vehicle when applicable. A comprehensive benefits package covers medical, dental, vision, HSA, life insurance, 401(k) match, short‑ and long‑term disability, employee assistance, wellness programs, and more. The hourly wage reflects education, experience, and market data, with flexibility for exceptional applicants. Johnson Controls employs AI tools to assist the hiring process, but final decisions are made by human reviewers. The company is an equal‑opportunity employer and provides accommodations for applicants with disabilities. • Competitive hourly pay ranging from $29.81 to $42.31 • Paid training and global advancement opportunities • Company vehicle provided when applicable • Comprehensive medical, dental, vision, HSA, life insurance, and 401(k) match • Short‑ and long‑term disability, employee assistance, and wellness programs
Work Environment
Field