Fleet Operations Specialist - 401K Match, PTO, Benefits Day 1

About the Role

The Operations Specialist for Collections at WM provides advanced clerical and administrative support to departmental managers and helps coordinate all aspects of daily operations. The role involves troubleshooting safety, service, and operational issues, maintaining and distributing daily departmental information, and acting as the KRONOS proxy for driver and helper updates. It requires proficiency with Microsoft Suite and other software to manage procurement, time and attendance, safety incidents, and contract labor, as well as assisting with payment processing and financial tasks. The specialist also supports operational project implementation and communicates with customers about service issues and with employees about scheduling and work assignments. • Troubleshoot and resolve safety, service, and operational issues. • Distribute daily departmental information and serve as KRONOS proxy for driver updates. • Use Microsoft Suite and other tools to manage procurement, time/attendance, safety incidents, and contract labor. • Assist with payment processing and other financial tasks. • Support implementation of operational projects. • Communicate with customers about service issues and with employees about scheduling and assignments. • Work primarily in an office setting using standard equipment.

Key Responsibilities

• ▸issue troubleshooting
• ▸kronos proxy
• ▸procurement management
• ▸payment processing
• ▸project implementation
• ▸customer communication

What You Bring

Required qualifications include a high school diploma or GED, being at least 18 years old, and legal eligibility to work in the country. No prior experience is needed. Preferred qualifications are not specified. The position is based in a professional office environment and routinely uses standard office equipment such as computers, phones, and copy machines. The position may require air travel or access to federal property, so candidates must have a REAL ID or an acceptable TSA‑approved alternative, or be willing to obtain one. • Require a high school diploma or GED, be at least 18 years old, and legally authorized to work. • No prior work experience required.

Requirements

• ▸high school
• ▸18+
• ▸work eligibility
• ▸no experience
• ▸office equipment
• ▸real id

Benefits

The value of a WM job goes beyond a paycheck; it creates opportunities for you and your family. WM promotes a stable environment where team members perform essential work each day. The company is committed to growth, offering an annual education assistance benefit, and invests in employees with comprehensive medical, dental, vision coverage, 401(k) match, discounted stock options, dependent day‑care, and more. Eligible employees receive a competitive total compensation package that includes medical, dental, vision, life insurance, short‑term disability, a stock purchase plan, and a 401(k) match. Paid vacation, holidays, and personal days are also provided, and benefits may vary by site. • Receive medical, dental, vision, life insurance, short‑term disability, 401(k) match, and stock purchase plan. • Paid vacation, holidays, and personal days are provided.

Work Environment

Onsite