Field Service Executive

About the Role

The executive will be responsible for maintaining and servicing all elevators and escalators within a defined geographic territory. This includes planning and executing routine maintenance visits, responding promptly to breakdowns, and performing both minor and major repairs to keep the equipment running smoothly. Direct on‑site interaction with customers is essential to build strong working relationships. • Perform 100% of elevator/escalator maintenance and service visits in the assigned territory. • Manage the portfolio of units within a defined geographic area. • Respond quickly to breakdowns, aiming for first‑time fix. • Conduct minor and major repairs to maintain continuous operation. • Liaise directly with customers on‑site to build strong relationships.

Key Responsibilities

• ▸elevator maintenance
• ▸escalator service
• ▸breakdown response
• ▸repair execution
• ▸portfolio management
• ▸customer liaison

What You Bring

Successful candidates will hold a Diploma or BE in Engineering and have three to five years of hands‑on experience in the elevator service industry. They must possess solid electrical engineering skills, excellent communication and interpersonal abilities, and a proactive, result‑oriented mindset with a strong commitment to safety. Familiarity with electronic and digital tools and the ability to work independently or as part of a team are also required. • Hold a Diploma or BE in Engineering. • Have 3–5 years of experience in elevator service. • Demonstrate strong communication and interpersonal skills. • Possess good knowledge of electricity and electrical engineering. • Comfortable using electronic and digital tools; able to work alone or in a team.

Requirements

• ▸engineering degree
• ▸elevator service
• ▸electrical
• ▸digital tools
• ▸communication
• ▸safety

Benefits

Otis offers a long‑term employment contract with competitive remuneration aligned with local wage agreements. Employees receive intensive training in technology, processes and soft skills, modern high‑quality work attire, personal tools, and an iPhone. The company emphasizes health and safety through regular training and an employee support program. With more than 72,000 employees worldwide, Otis operates in over 200 countries, servicing iconic landmarks such as the Eiffel Tower and Burj Khalifa. The organization is committed to diversity, innovation and its Three Absolutes—safety, ethics and quality—and provides opportunities for leadership development, education sponsorships, and a supportive, people‑focused culture. • Receive a long‑term contract with competitive remuneration per local standards. • Benefit from intensive training in technology, processes, and soft skills. • Provided with modern work clothes, personal tools, and an iPhone. • Enjoy health and safety priority through regular training and employee support programs.

Work Environment

Field