Customer Service - Self Storage Manager

About the Role

Property Managers work independently at multiple locations, both indoors and outdoors, assessing customers’ storage needs, recommending and selling packing and moving supplies, performing daily unit inspections, auditing cash drawers, making bank deposits, and handling payment reminders and collection calls. • Assess customer storage needs and sell packing and moving supplies. • Conduct daily unit inspections and maintain inventory readiness. • Audit cash drawers, make bank deposits, and manage payment reminders and collections. • Lift/move items up to 35 lb and spend up to 50 % of time outdoors, including climbing stairs and opening large doors. • Perform cleaning and maintenance tasks such as sweeping, mopping, and exterior curb‑appeal upkeep.

Key Responsibilities

• ▸customer assessment
• ▸supply sales
• ▸unit inspections
• ▸inventory management
• ▸cash auditing
• ▸bank deposits

What You Bring

Physical requirements include the ability to lift or move items up to 35 lb, walking around facilities for up to 50 % of the time, climbing stairs, opening large doors, and performing cleaning and maintenance tasks such as sweeping, mopping, and maintaining exterior curb appeal. Candidates should have experience in customer‑service‑oriented sales environments such as retail or food service, a valid driver’s license, and their own vehicle for traveling between sites (mileage reimbursement provided). • Require a valid driver’s license and personal vehicle for site travel.

Requirements

• ▸driver's license
• ▸personal vehicle
• ▸physical ability
• ▸customer service
• ▸retail experience

Benefits

Public Storage, the leader in the self‑storage industry, is hiring Property Managers at $16.00 per hour. The Total Rewards package includes flexible full‑time schedules (9:30 am–6 pm, weekends until 5 pm) and full‑time benefits after an average of 20 hours per week, such as medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement for travel between properties. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion; applicants are invited to join the industry’s #1 team. • Work flexible full‑time schedule (9:30 am–6 pm, weekends until 5 pm). • Earn $16 per hour plus performance‑based bonuses. • Eligible for full benefits after 20 hours/week, including medical, dental, vision, 401(k) match, PTO, sick leave, and flex spending. • Company‑paid life and accidental death insurance, vendor discounts, and mileage reimbursement for travel.

Work Environment

Field