Public Storage
Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.
Customer Service - Self Storage Manager
Manage multiple storage facilities, handle customers, inspections, and cash.
Job Highlights
About the Role
Property Managers work independently across multiple locations, both inside and outside facilities. They assess customer storage needs, recommend solutions, and sell packing and moving supplies. Daily duties include conducting storage unit inspections, auditing cash drawers, making bank deposits, and handling payment reminders and collection calls. • Assess customer storage needs and sell packing/moving supplies • Conduct daily unit inspections and ensure availability • Audit cash drawers and make bank deposits • Manage payment reminders and collection calls • Lift/move items up to 35 lb; walk outdoors up to 50% of time; climb stairs, open large doors • Perform cleaning and maintenance of interior and exterior areas
Key Responsibilities
- ▸needs assessment
- ▸supply sales
- ▸unit inspection
- ▸cash auditing
- ▸bank deposits
- ▸payment collection
What You Bring
Physical requirements include lifting or moving items up to 35 lb, walking around facilities for up to 50% of the time in outdoor environments, climbing stairs, opening large doors, and performing cleaning and maintenance tasks such as sweeping, mopping, and maintaining exterior curb appeal. Qualified candidates have experience in customer‑service‑focused sales environments like retail, restaurant, or fast‑food. A valid driver’s license and personal vehicle are required, with mileage reimbursement provided for work‑related travel. • Experience in customer‑service sales (retail, restaurant, fast food)
Requirements
- ▸customer service
- ▸retail
- ▸lifting
- ▸driver's license
- ▸vehicle
- ▸outdoor
Benefits
Public Storage is the self-storage industry leader and is currently hiring, offering a wage of $14.00 per hour. The company provides a Total Rewards package with flexible full‑time schedules from 9:30 am to 6 pm (weekends until 5 pm). Employees become eligible for full‑time benefits after averaging 20+ hours per week, including medical, dental, vision, 401(k) match, paid time off, sick leave, and flex spending accounts, as well as company‑paid life and accidental death insurance, vendor discounts, mileage reimbursement for inter‑property travel, and performance‑based bonuses for property managers. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion. Applicants are encouraged to apply now to join the self‑storage industry’s #1 team. • Flexible full‑time schedule (9:30 am–6 pm, weekends until 5 pm) • Eligibility for full‑time benefits after 20+ hours per week • Medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending • Company‑paid life and accidental death insurance, vendor discounts • Mileage reimbursement for travel between properties • Performance‑based bonuses for property managers • Valid driver’s license and personal vehicle required (reimbursement provided)
Work Environment
Field