Ops Supervisor Hauling

About the Role

The Operations Supervisor – Hauling Operations oversees collection activities across multiple lines of business in a geographically dispersed area. Reporting to the Operations Manager and General Manager, the role supervises drivers and helpers, implements tactical initiatives, and ensures functional excellence and budget achievement. The supervisor also upholds accident‑prevention programs and compliance with safety, environmental, regulatory, accounting, ethics, and other standards while promoting employee engagement. Key responsibilities focus on safety, customer experience, efficiency, and employee engagement. The supervisor leads safety initiatives, removes unsafe conditions, partners with maintenance, and drives a culture of safety. They ensure service meets or exceeds customer expectations, resolve unusual requests, and act as a positive company representative. Efficiency duties include setting productivity goals, optimizing routes, reducing labor and disposal costs, and supporting fleet maintenance. Finally, the role creates a collaborative team environment, develops talent, and performs additional duties as needed. • Lead and supervise drivers and helpers across commercial, residential, roll‑off, and container services. • Ensure compliance with safety, environmental, regulatory, and ethical standards and drive accident‑prevention programs. • Resolve customer issues, missed pickups, and equipment breakdowns to maintain high customer satisfaction. • Develop and optimize routes, reduce route hours, and manage labor and disposal expenses to meet productivity goals. • Foster employee engagement by building collaborative teams, coaching talent, and supporting career development. • Partner with maintenance to keep equipment in safe, operational condition. • Meet or exceed division budget and efficiency targets through operational plans. • Direct large staff and build high‑performance teams.

Key Responsibilities

• ▸team supervision
• ▸safety compliance
• ▸route optimization
• ▸customer resolution
• ▸budget management
• ▸maintenance coordination

What You Bring

The ideal candidate can direct large staff, is process‑ and results‑oriented, and demonstrates strong problem‑solving, analytical, critical‑thinking, and decision‑making abilities. Collaboration, creativity, ethical behavior, and proven leadership in hiring and developing high‑performance teams are essential. At least one year of lead or supervisory experience is required. • Demonstrate strong problem‑solving, analytical, critical‑thinking, and decision‑making skills. • Collaborative, creative thinker who challenges conventional solutions. • Minimum of one year of lead or supervisory experience.

Requirements

• ▸problem‑solving
• ▸analytical
• ▸critical‑thinking
• ▸decision‑making
• ▸collaborative
• ▸supervisory

Benefits

The position offers a salary range of $86,400 to $118,800 depending on locality, with an annual incentive bonus targeting 10% of base pay. Eligible employees can participate in a comprehensive benefits package that includes medical, dental, vision, disability, life insurance, flexible spending accounts, retirement savings with company match, employee stock purchase, paid time off, and other employee discount programs. • Comprehensive medical, dental, and vision coverage. • Health care and dependent care spending accounts. • Short‑ and long‑term disability insurance. • Life insurance and accidental death & dismemberment coverage. • Employee and Family Assistance Program (EAP). • Employee discount programs. • 401(k) plan with generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO).

Work Environment

Field