Houseperson

About the Role

Enjoy making people feel welcome and providing our owners and guests with a clean and comfortable living space. We are looking for a Houseperson to join the team at Orlando Sunshine Resort in Orlando, FL. The role involves bringing vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms. Housepersons provide excellent service to guests and owners, promptly assisting inquiries while adhering to brand standards. They deliver customer service information about resort amenities, activities, and local attractions, and manage linens, towels, and supplies by removing used items and replacing them with fresh stock. They transport clean and dirty linens, maintain work carts, ensure all room items are clean and functional, inspect carpets, drapes, and furniture for stains or damage, and report maintenance issues. The role requires flexibility in a fast‑paced environment and the ability to assist coworkers as needed. • Provide guest service, answer inquiries, and share information on resort amenities and local attractions. • Manage linen, towel, and supply turnover; transport clean and dirty linens; maintain work carts. • Inspect rooms for stains, damage, or wear and report maintenance issues.

Key Responsibilities

• ▸guest service
• ▸linen management
• ▸room inspection
• ▸cleaning duties
• ▸maintenance reporting
• ▸supply restocking

What You Bring

Our housekeeping team members must be flexible to work any shift between 7:00 am and 11:30 pm, including weekends and holidays. Schedules are assigned upon hire. Successful candidates must have strong verbal and written communication skills in English, attention to detail, speed, and accuracy. They must be physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate cleaning chemicals and environmental factors such as humidity, heat, cold, dust, and noise. Hospitality industry experience is advantageous. The position is open to U.S. hourly team members who are not represented by a labor organization. • Work efficiently in a fast‑paced, sometimes stressful environment and assist teammates as needed. • Communicate effectively in English with strong verbal and written skills. • Demonstrate attention to detail, speed, and accuracy in all tasks. • Physically capable of ladder work, moving furniture, operating cleaning equipment, and tolerating cleaning chemicals and varying environmental conditions.

Requirements

• ▸fast‑paced
• ▸english
• ▸detail‑oriented
• ▸physical
• ▸flexible
• ▸hospitality

Benefits

Team members enjoy a range of benefits, including driven base pay, quarterly service score incentives, daily pay access, recognition programs, discounted worldwide hotel rates, a 401(k) with company match, an employee stock purchase program, paid holidays, sick days, generous paid time off, tuition reimbursement, and numerous learning and career advancement opportunities. These offerings support both financial security and personal growth. • Flexible shift availability between 7 am‑11:30 pm, including weekends and holidays. • Competitive base pay with quarterly service score incentives and daily pay access. • Benefits include 401(k) match, employee stock purchase, discounted hotel rates, paid holidays, sick leave, generous PTO, tuition reimbursement, and career development programs.

Work Environment

Onsite