Senior Sales Trainer - DMV

About the Role

The Senior Sales Trainer for the DMV area leads the development, coaching, and enablement of sales performance across the Closets and Garages businesses. Working closely with the Regional Sales Manager, the trainer ensures new hires complete onboarding and formal training, provides follow‑up coaching, and delivers targeted support to under‑performing reps to meet performance expectations. • Own and execute the new‑hire sales training program for Closets and Garages, including interviewing, classroom, virtual, and in‑field training. • Deliver training on sales process, product knowledge, design fundamentals, objection handling, closing techniques, system usage, and paperwork standards. • Partner with the Regional Sales Manager to ensure new hires are fully trained and field‑ready before taking appointments. • Coordinate training classes, handling accommodations, meals, documentation, sales kits and samples. • Track onboarding progress, manage system access and software setup, and provide training resources. • Conduct skill‑gap analyses, develop training materials, and evaluate training effectiveness. • Lead ongoing sales, design, and process training to improve close rate, average ticket, design accuracy, and reduce service issues. • Provide paperwork training and quality control, including spot‑checking designs and job documentation for accuracy and compliance. • Support field designers by answering design questions, correcting technical errors, and clarifying product or accessory specifications. • Identify design consultants needing extra support and deliver targeted coaching, follow‑up training, and improvement plans. • Perform ride‑alongs, shadowing, and follow‑up coaching to reinforce standards and expectations. • Maintain a strong field presence to observe customer interactions and model best practices. • Act as an extension of the Regional Sales Manager in reinforcing accountability and execution standards. • Support sales‑related projects such as creating training materials, playbooks, SOPs, sales tools, scripts, presentations, and job‑flow improvements. • Assist with rollouts of new products, pricing, programs, and sales initiatives. • Partner cross‑functionally with Operations to align training with install and service expectations. • Provide administrative support within Closet Pro, including backend functionality and process assistance. • Stay current on market trends, product updates, and changes within the corporate sales environment. • Assist with scheduling, prioritization, hiring input, and performance feedback as needed.

Key Responsibilities

• ▸training delivery
• ▸onboarding management
• ▸skill gap
• ▸quality control
• ▸field support
• ▸training materials

What You Bring

The position requires 3‑5+ years of in‑home sales, sales leadership or training experience, strong consultative selling skills, design‑driven sales background, and the ability to coach both sales techniques and execution discipline. Candidates must have at least two years of design and CAD experience, be highly organized, data‑driven, and able to travel within the territory.

Requirements

• ▸in‑home sales
• ▸sales leadership
• ▸consultative selling
• ▸cad experience
• ▸design‑driven
• ▸data‑driven

Benefits

Success in this role is measured by territory‑level metrics such as net sales, close percentage, average ticket, sales per lead, service rate driven by sales errors, and training quality indicators like time‑to‑first sale, 60‑day KPI attainment, and 180‑day retention of trained reps. The role involves regular desk work, occasional lifting up to 35 lb, and travel throughout the territory, with occasional evening and weekend virtual support. It is classified as exempt, offers salary and benefits per Renuity policy, and is contingent on a background check. Renuity is an equal‑opportunity employer committed to diversity and inclusion.

Work Environment

Field