Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership with premium resorts.
Front Desk Clerk
Greeting guests, handling check‑in/out, payments, and front‑desk support.
Job Highlights
About the Role
• Greet guests and owners on arrival • Check guests in and out • Generate folios and collect payments • Receive housekeeping and maintenance requests and forward to appropriate departments • Restock front desk supplies and prepare arrival packets and area information • Answer phones and direct calls
What You Bring
• Proficient English language skills • Knowledge of Microsoft Office 365 • Ability to multitask and prioritize duties • Minimum 6 months customer service experience • Preferred: experience as a Front Desk/Guest Services Agent • Preferred: experience handling credit card transactions • Preferred: background in resort hospitality or related industries
Benefits
There’s nothing more rewarding than creating lifelong memories, for yourself and for others. Through an inclusive culture of belonging, Hilton Grand Vacations celebrates the uniqueness of each of its more than 14,000 Team Members who deliver memorable experiences to members and guests every day. As an award‑winning workplace, we take pride in the positive impact we make in our industry and the communities where we live and work. We recognize, reward and support every achievement, large or small, and invite you to find a career that truly matters and where you’ll belong. Benefits begin on day one with no waiting period, reflecting our commitment to putting people first. All U.S. regular full‑time and part‑time Team Members are eligible for a wide range of benefits, and we ensure reasonable accommodations for candidates with disabilities throughout the hiring process. • Excellent health care options, including medical, dental, and vision • Recognition programs and rewards • Travel discounts program • Paid vacation and sick days • Employee Assistance Program supporting physical and mental well‑being • 401(k) with company match • Tuition reimbursement programs • Employee stock purchase program • Learning and advancement opportunities • Open and flexible availability, including weekends and holidays
Work Environment
Onsite