Johnson Controls
Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
Sales Coordinator
Process and manage sales orders, bookings, and related documentation.
Job Highlights
About the Role
Key duties include reviewing booking checklists, gathering missing items, verifying proposals, contracts, and purchase orders, obtaining customer signatures, creating accurate customer master records, and managing certificates such as insurance and tax‑exempt documents. The administrator also validates credit levels, initiates legal review, follows delegation‑of‑authority procedures, handles government compliance, processes change orders, coaches sellers, and participates in weekly booking progress calls and monthly metrics reviews. • Process customer orders and ensure booking packages are completed within 30 days. • Review booking checklists, gather missing items, and push back to salespeople when needed. • Verify proposals, contracts, and purchase orders for accuracy and obtain customer signatures. • Create and maintain accurate customer master data in ERP, including new customer creation. • Obtain and validate insurance, tax‑exempt, and performance bond certificates. • Validate credit levels, initiate legal review, and ensure delegation‑of‑authority approvals. • Manage government compliance, change orders, and dispute resolution as required. • Coach sellers on process improvements and participate in weekly booking calls and monthly metrics reviews. • Contribute to annual secured volume by liaising between sellers, sales leaders, BPLs, and support staff. • Monitor market performance and develop targeted improvement plans.
Key Responsibilities
- ▸order processing
- ▸erp data
- ▸compliance management
- ▸credit validation
- ▸seller coaching
- ▸metrics review
What You Bring
Candidates should have 5–10 years of experience in order processing, office management, AR/AP, or credit, and may have paralegal experience. Proficiency with Windows, Microsoft Office, and Salesforce, along with strong interpersonal, communication, and decision‑making skills, is required. The position offers an hourly rate of $34‑46, a competitive benefits package, and follows Johnson Controls’ commitment to equal employment opportunity. • Require 5–10 years experience in order processing, AR/AP, credit, or office management; paralegal experience preferred. • Proficient with Windows, Microsoft Office, and Salesforce. • Strong interpersonal, communication, organization, and decision‑making abilities.
Requirements
- ▸order processing
- ▸ar/ap
- ▸credit
- ▸windows
- ▸microsoft office
- ▸salesforce
Benefits
• Hourly compensation $34‑46 plus competitive benefits package.
Work Environment
Office Full-Time